Patient Room Service Concierge

Northwell; City of Poughkeepsie (NY); On-site; USD 25,000 - 48,000; Full time

Job summary

Vassar Brothers Medical Center is seeking a patient-focused Dietary Aide to assist with room service meal orders and to coordinate with the food services team to ensure accurate patient meals and timely delivery.

The role requires strong customer service skills, adherence to safety and infection control policies, and collaboration with Registered Dietitians for patient nutrition concerns.

Qualifications

• Requires high school diploma or equivalent.
• Nutrition-related degree or DTR preferred.

Responsibilities

• Assists patients and guests with room service meal orders via call system.
• Maintains a neat, professional work environment and up-to-date information for guest assistance.
• Greets callers and conducts conversations clearly and professionally.
• Performs patient verification to ensure accuracy of information.
• Guides patients through the order process and ensures compliance with diet orders.
• Provides recommendations to enhance meal experiences and assists with delivery timing.

Education

High school diploma or equivalent

Nutrition-related degree or DTR preferred

Job description

Vassar Brothers Medical Center is seeking a patient-focused Dietary Aide to assist with room service meal orders and to coordinate with the food services team to ensure accurate patient meals and timely delivery.

The role requires strong customer service skills, adherence to safety and infection control policies, and collaboration with Registered Dietitians for patient nutrition concerns.