Hospital Room Service Concierge

Nuvance Health; City of Poughkeepsie (NY); On-site; USD 25,000 - 48,000; Full time

Job summary

Vassar Brothers Medical Center is seeking a patient-focused Dietary Assistant to assist with room service meal orders and coordinate with the nutrition team to ensure accurate, timely delivery. You will interact with patients, explain room service options, and verify diet orders, while maintaining a courteous, safe environment for staff and visitors.

Responsibilities include taking calls, visiting patients as needed, collaborating with the nutrition team, and following infection control and

Qualifications

• Requires high school diploma or equivalent.
• Degree in nutrition related field or DTR preferred.
• Requires 1 year prior experience in Healthcare Nutrition.
• Strong interpersonal and customer service skills.
• Candidate must be able to speak clearly, concisely and have excellent verbal communication skills.

Responsibilities

• Facilitates room service meal ordering and provides exceptional service to patients and guests via call system.
• Visits patients to obtain meal selections when needed and assists with order process.
• Collaborates with the food services team and Nutrition staff to ensure patient care and safety.
• Promotes a safe, clean, and efficient work environment and adheres to hospital policies.
• Maintains confidentiality and communicates effectively with patients, families, and hospital staff.

Skills

Interpersonal skills

Customer service

Clear verbal communication

Word processing

Education

High school diploma or equivalent

Nutrition-related degree or DTR preferred

Tools

CBORD

Word processing

Job description

Vassar Brothers Medical Center is seeking a patient-focused Dietary Assistant to assist with room service meal orders and coordinate with the nutrition team to ensure accurate, timely delivery. You will interact with patients, explain room service options, and verify diet orders, while maintaining a courteous, safe environment for staff and visitors.

Responsibilities include taking calls, visiting patients as needed, collaborating with the nutrition team, and following infection control and