Patient Revenue Cycle Specialist

Regional West Medical Services; Scottsbluff (NE); On-site; USD 36,000 - 48,000; Full time

Job summary

Regional West Medical Center in Scottsbluff, NE seeks a Patient Financial Services Specialist to manage patient accounts, explain payment options, verify eligibility, and support accurate billing within the revenue cycle.

You will collaborate with clinical and administrative staff, follow HIPAA guidelines, resolve denials, set up payment plans, and provide empathetic customer service to patients and families while ensuring timely reimbursement.

Qualifications

• High school diploma or GED preferred.
• 1 year or more experience with clerical, financial and/or patient accounting activities.
• Knowledge of medical billing procedures and insurance verifications.
• Proficiency with EHR systems and billing software.

Responsibilities

• Manage patient accounts and assist with understanding financial responsibilities.
• Verify insurance eligibility and benefits to prevent billing issues.
• Submit and follow up on claims and address denials with insurers.
• Set up and oversee payment plans while ensuring HIPAA compliance.
• Provide excellent customer service to patients, families and internal departments.

Skills

Communication

Customer service

Confidentiality

Excel

Microsoft Office

Problem solving

Education

High school diploma or GED

Tools

EHR systems

Billing software

Job description

Regional West Medical Center in Scottsbluff, NE seeks a Patient Financial Services Specialist to manage patient accounts, explain payment options, verify eligibility, and support accurate billing within the revenue cycle.

You will collaborate with clinical and administrative staff, follow HIPAA guidelines, resolve denials, set up payment plans, and provide empathetic customer service to patients and families while ensuring timely reimbursement.