Patient Resource Specialist

Vivo Infusion®; United States; Remote; USD 50,000 - 70,000; Full time

Job summary

Vivo Infusion® is seeking a Patient Resource Specialist to join their team. This remote role involves working closely with patients to help them understand their insurance benefits and enroll them in financial resource programs. The ideal candidate will have strong interpersonal skills and at least 2 years of experience in a similar role, ensuring patients receive the support they need throughout their care journey.

Qualifications

• At least 2 years of experience working with insurance and benefits.
• Strong understanding of healthcare systems and policies.

Responsibilities

• Educate patients about their insurance benefits.
• Enroll patients in financial resource programs.
• Support patients throughout their care journey.

Skills

Interpersonal skills

Empathy

Problem-solving

Patient education

Job description

Patient Resource Specialist Vivo Infusion Patient Resource Specialist

The Patient Resource Specialist is a key member of our team, working closely with patients to identify their needs, educate them, and provide information about programs and resources.

VIVO Infusion, LLC

The Patient Resource Specialist reviews insurance benefits and financial responsibilities with patients, educates them, and enrolls them in qualifying financial resource programs and insurance plans. This role requires ensuring patients understand their insurance benefits and being able to answer questions regarding financial concerns.

Our ideal candidate possesses strong interpersonal skills, empathy, and a thorough understanding of healthcare systems to advocate for and support patients throughout their care journey. A solid foundation in insurance, healthcare policies, benefits, and resource programs is essential. We seek someone with at least 2 years of experience working with insurance and benefits in a similar role, approaching problem-solving and patient education with positivity and professionalism.

The Patient Resource Specialist will work remotely from a home office with a secure network. Travel with Vivo equipment is not permitted. Candidates must reside in the following states at the time of employment:

Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, North Carolina, New Hampshire, New Jersey, Nevada, New York, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Wisconsin, Wyoming, Washington D.C.