Patient Representative - Yonkers - Park Care

Sun River Health; City of Yonkers (NY); On-site; USD 27,552 - 31,863; Full time

Job summary

Sun River Health is looking for a Full-time Patient Representative/Front Desk Receptionist in Yonkers, NY. The role involves managing patient registration, appointment scheduling, and communication with diverse populations. A high school diploma or GED is required along with 2-4 years of experience. Bilingual candidates in English and Spanish are preferred. Pay ranges from $20.00 to $23.13 per hour. Join a mission-driven team providing essential health services to vulnerable communities.

Qualifications

• Minimum of 2-4 years of related work experience required.
• Strong interpersonal skills to communicate with a diverse population.

Responsibilities

• Assist with daily reception activities and ensure processes for patient services.
• Communicate effectively with team members and patients.
• Schedule appointments and explain services to patients.

Skills

Bilingual in English and Spanish

Education

High School diploma/GED

Job description

Job Description

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioral health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. It is a Federally Qualified, Non‑Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester Counties. We are seeking a Full‑time Patient Representative/Front Desk Receptionist to join our team in Yonkers, NY.

A Patient Representative/Front Desk Receptionist is responsible for providing patient‑centered care and facilitating patient access to services in a pleasant, knowledgeable and efficient manner, communicating with a diverse population using well‑developed interpersonal skills. This staff member will handle all aspects of the registration and appointment process for patients and serves as the access point for the medical care team.

Essential Duties and Responsibilities

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicate effectively with team members and patients about all aspects of service.
• Manage telephone and mail contact with patients.
• Schedule appointments, collect fees, explain services and charges to patients.
• Distribute materials to patients, including patient satisfaction cards, patient rights and other appropriate materials.
• Verify insurance and set fees based on the sliding‑scale fee structure.

Qualifications

Minimum Education Requirement: High School diploma/GED

Minimum Work Related Experience: 2‑4 years

Preferred Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written).

Job Type: Full Time

Pay: $20.00 – $23.13 per hour

Relation to Mission

The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Equal Employment Opportunity

Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, nationality, age, sex, marital status, sexual preference, or non‑disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disability Act

Applicants and employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case‑by‑case basis in accordance with applicable law.