Patient Representative - Wyandanch

Sun River Health; Wyandanch (NY); On-site; USD 28,000 - 32,000; Full time

Job summary

Sun River Health in Wyandanch, NY is seeking a full-time Patient Representative/Front Desk Receptionist to join our team. You will handle front desk duties, greet patients, manage telephone and mail contact, schedule appointments, and explain services and charges.

Bilingual in English and Spanish is required to support our diverse patient population. Minimum education is a High School diploma/GED with 2-4 years of related experience.

Qualifications

• High School diploma or GED is required.
• 2–4 years of work experience in front desk/reception.
• Bilingual in English and Spanish (oral and written).

Responsibilities

• Assist with daily reception activities and initiate patient services.
• Communicates effectively with team members and patients about all aspects of service.
• Responsible for telephone and mail contact with patients.
• Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
• Distributes materials to patients, including patient satisfaction cards, patient rights and other materials.
• Verifies all insurance and sets fees based on the sliding scale fee.

Skills

Bilingual English/Spanish

Education

High School diploma/GED

Job description

Job Description

Sun River Health provides the highest quality of comprehensive primary, preventative and behavioural health services to all who see it, regardless of insurance status and ability to pay, especially for the underserved and vulnerable. Sun River Health is a Federally Qualified, Non-Profit Health Center serving communities in Suffolk, Rockland, Orange, Dutchess, Ulster, Sullivan, Columbia and Westchester County. Sun River Health is currently seeking a Full Time Patient Representative/Front Desk Receptionist to join our team in our Wyandanch, NY site.

Essential Duties and Responsibilities for a Patient Representative/Front Desk Receptionist

• Assist with daily reception activities and ensure that all processes needed for patient services are initiated.
• Communicates effectively with team members and patients all aspects of service.
• Responsible for telephone and mail contact with patients.
• Responsible for the scheduling of appointments, fee collection, explanation of services and charges for patient services.
• Distributes materials to patients, including the patient satisfaction cards, patient rights and other appropriate materials.
• Verifies all insurance and sets fees based on the sliding scale fee.

Minimum Education Requirement: High School diploma/GED

Minimum Work-Related Experience: 2-4 years

Required Specialized Skills & Knowledge: Bilingual in both English and Spanish (orally and written)

Job Type: Full Time

Pay: $20.00 - $23.13 per hour

Responsibilities

Relation to Mission

The mission of Sun River Health is to increase access to comprehensive primary and preventive health care and to improve the health status of our community, especially for the underserved and vulnerable.

Equal Employment Opportunity

Sun River Health provides equal employment opportunities to all qualified individuals without regard to race, creed, color, religion, national origin, age, sex, marital status, sexual preference, or non-disqualifying physical or mental handicap or disability in each aspect of the human resources function.

Americans with Disabilities Act

Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.

Job Responsibilities

The following statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential functions of the job and should not be considered as a detailed description of all the work requirements of the position. Sun River Health may change the specific job duties with or without prior notice based on the needs of the organization.