Patient Representative - Dermatology - Full Time

Riverside Medical Clinic; Temescal Valley (CA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Growth opportunities within UHS

Competitive compensation

UHS benefits

Job summary

Universal Health Services (UHS) is seeking a Patient Care Services Representative to provide coverage across clinic departments per requirements. Responsibilities include confirming patient data and insurance details, collecting co-pays, and maintaining accurate records.

The role involves assisting in cross-training and coordinating with providers and office staff to ensure smooth operations. The position emphasizes strong communication, clerical accuracy, and professional patient interaction.

Qualifications

• Good written and verbal communication skills are required.
• Typing, general clerical skills and excellent telephone skills are essential.

Responsibilities

• Support patient care services coverage across the Clinic requirements.
• Verify patient information and insurance details for accuracy.
• Collect co-pays and payments; issue receipts.
• Assist in cross-training to ensure coverage at all times.
• Schedule patients according to guidelines and update calendars as needed.

Skills

Communication skills

Typing

Clerical skills

Telephone skills

Education

High school diploma or GED

Job description

Responsibilities

Website: https://www.riversidemedicalclinic.com/

Summary: Provides Patient Care Services Representative coverage based on the Clinic requirements. Assumes all Patient Care Services Representative job responsibilities. Verifies established patient information to ensure accuracy and insurance information is correct. Collect co-pay and amounts due if applicable, giving each patient a receipt. Cooperates in cross-training others to ensure coverage at all times. Patient Representatives working in the Audiology department perform tasks that are prescribed, directed, and supervised by audiologists including, but not limited to, testing equipment set up, operation and maintenance; clinical procedures, device orientation and training; hearing aid trouble shooting and repair; maintaining records related to patients, supplies, equipment; clinical activities including patient intake, scheduling, referral management, chart record-keeping, provider support requests, follow-up, customer service and other administrative support.

Qualifications

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours

Monday- Friday 8:00AM- 5:00PM

Essential Functions

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Note: (other duties may be assigned, deleted or changed at any time, at the discretion of management, formally, or informally, either verbally or in writing).

• Cooperate in the cross training of this position to ensure adequate coverage at all times: cooperate in being cross-trained to another position to ensure coverage at all times.
• May travel between departments and facilities to assist in coverage as required.
• Assist in training of Patient Care Service staff (e.g. classroom, on-the-job settings.)
• Responsible for following and keeping each provider’s schedule (e.g. Out-of-office meetings, lunches, and/or vacations). Update provider’s calendar as needed in computer.
• Schedule new and established patients according to the approved Clinic guidelines of each practitioner and the appointment scheduling policies and procedures.
• Verify and update patient information following patient registration criteria; obtain copies of insurance care. Make corrections into computer immediately.
• Collect payments and inform patients of payment responsibility according to Business Office guidelines. Balance and deposit payments on daily basis.
• Make return appointments for patients within the scheduling guidelines. Cancel and reschedule patients as needed. Follow protocol for all patients’ check-in.
• Take messages for the office staff and providers as requested and when appropriate (per policy). Route messages according to procedure.
• Prepare charts according to office procedure.
• Assume responsibility for initiating a pleasant, patient -oriented atmosphere by displaying a professional attitude through performance, appearance, and demeanor.
• Duties may vary occurring to assignment (e.g. check-in or appointment scheduling for Patient Service Representative).
• Filing document daily in medical records.
• Assume maintenance responsibility for office equipment (fax, copier, printer, etc.)
• Cooperates in cross-training others to this position to ensure coverage at all times.

This Opportunity Offers The Following

• Challenging and rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

Qualifications

Education and/or Experience: High school diploma or general education degree (GED) required. Must possess good written and verbal communication skills, typing, general clerical skills and excellent telephone skills. Medical terminology and one year medical office experience preferred.

Certificates, Licenses, AND Registrations: None.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.