Patient Accounts Specialist - Full Time

Riverside Medical Clinic; Riverside (CA); On-site; USD 15,000 - 20,000; Full time

Benefits offered by this job

Challenging work environment

Growth opportunities within UHS andIts

Competitive pay

Job summary

Riverside Medical Clinic in Riverside, CA is seeking a friendly receptionist to handle incoming calls, assist with patient registration, and support front-desk operations.

The role requires a high school diploma, 1 year of customer service experience, and basic typing, 10-Key, and word processing skills. You will help update demographics, verify insurance eligibility, and assist with payer communications.

Qualifications

• High school diploma or GED required.
• One-year prior experience in customer service required.
• Basic typing, 10-Key, and word processing skills.

Responsibilities

• Assist the supervisor as requested.
• Answer phone calls on a daily basis. Must be able to handle several incoming lines and direct calls to appropriate individuals in a timely professional manner.
• Assist in updating of patient demographics/registration
• Assist in verifying patients’ insurance eligibility.
• Complete QRM occurrence reports as needed.

Skills

Customer service

Typing

10-Key

Word processing

Education

High school diploma or GED

Job description

Responsibilities

Come and join the RMC Family!

We have been in the community since 1935. Our mission is to provide comprehensive multi-specialty medical services in the greater Riverside region. Your passion, inspiration, and talents are invaluable to us and our mission to serve others. Our facility can provide a place for you to thrive and continue your professional development. Quality Healthcare is our passion, improving lives is our reward. We are working to change lives and transform the delivery of healthcare.

Riverside Medical Clinic is the best place to work, practice medicine, and receive care.

SUMMARY

Responsible for responding to all incoming calls, and assisting patient’s with direct registration, eligibility, and payment updates.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours

Hours: 8:30am-5:30pm

EDUCATION and/or EXPERIENCE

High school diploma or general education degree required. One-year prior experience in customer service required. Must have basic typing, 10-Key, and word processing skills.

CERTIFICATES, LICENSES, AND REGISTRATIONS

None.

ESSENTIAL FUNCTIONS

Essential functions are those tasks, duties and responsibilities that comprise the means of accomplishing the job’s purpose and objectives. Essential functions are critical or fundamental to the performance of the job. They are the major functions for which the person in the job is held accountable. Note: Other duties may be assigned, deleted or changed at any time, at the discretion of management, formally, or informally, either verbally or in writing.

1. Assist the supervisor as requested.
2. Answer phone calls on a daily basis. Must be able to handle several incoming lines and direct calls to appropriate individuals in a timely professional manner.
3. Assist in updating of patient demographics/registration
4. Assist in verifying patients’ insurance eligibility.
5. Complete QRM occurrence reports as needed.

THIS OPPORTUNITY OFFERS THE FOLLOWING

• Challenging and rewarding work environment
• Growth and Development Opportunities within UHS and its Subsidiaries
• Competitive Compensation

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. During the year, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; and listed in Forbes ranking of America’s Largest Public Companies. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. www.uhs.com

EEO STATEMENT

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.