Patient Rep Collector

CHA Hollywood Presbyterian Medical Center; Los Angeles (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

CHA Hollywood Presbyterian Medical Center is seeking a dedicated insurance collections specialist to pursue payments on unpaid claims. The role requires organizing daily workloads, communicating with payers and patients, and providing required documentation to maximize collections.

Qualified candidates have prior hospital collections experience, familiarity with medical terminology, and strong written and verbal communication skills. Ability to work in a union environment is required.

Qualifications

• Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience.
• Medical terminology, knowledge of payer requirements and programs which the patient may be eligible.
• Excellent communication skills.
• Ability to communicate effectively verbally and in writing.
• Must be able to work in a union environment.

Responsibilities

• To call insurance companies, payers, and/or patients for payment on unpaid claims.
• To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay.

Skills

Communication skills

Verbal and written communication

Education

High School Diploma

Job description

Major Responsibilities/Essential Functions

Position Summary:

To call insurance companies, payers, and/or patients for payment on unpaid claims. To ensure the maximum collection effects by organizing, and prioritizing daily workloads, providing required documentation and minimizing external delay.

Job Qualifications

Minimum Education

• High School Diploma.

Preferred Education

• N/A

Minimum Work Experience and Qualifications

• Three (3) years of collection experience in a hospital setting or five (5) years of relevant hospital experience.
• Medical terminology, knowledge of payer requirements and programs which the patient may be eligible.
• Excellent communication skills.
• Ability to communicate effectively verbally and in writing.
• Must be able to work in a union environment.

Preferred Work Experience and Qualifications

• N/A

Required Licensure, Certification, Registration or Designation

• Current Los Angeles County Fire Card required (within 30 days of employment).
• Assault Response Competency (ARC) required (within 30 days of hire)

Full-Time, Days