Patient Reimbursement Specialist

Integrated Rehabilitation Services; Vernon (CT); On-site; USD 52,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation

Excellent benefits package

Professional development opportunities

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Integrated Rehabilitation Services in Vernon, CT is seeking a full-time Billing Specialist to audit insurance payments, follow up with carriers, and resolve underpayments. You will handle denied claims, appeals, and patient billing inquiries while maintaining accurate records and providing excellent customer service.

The role requires attention to detail, strong communication, and familiarity with Word/Excel. Prior experience in medical billing is preferred but not required.

Qualifications

• High school degree or equivalent.
• Excellent in-person and phone customer service.
• Proficient in Word or Excel.
• Close attention to detail.
• Great time management and organizational skills.
• Be available for a full-time schedule, Monday - Friday, 40 hour work week.
• Team player attitude and energetic with a focus on excellent customer service.
• Previous experience working in a medical/physical therapy billing role is preferred but not required.

Responsibilities

• Audit payments from commercial and workers compensation carriers for consistency with contracted fee schedule and follow up with carriers as appropriate to resolve underpayments.
• Conduct follow-up inquiries regarding missing insurance payments.
• Correct and resubmit denied claims.
• Process written appeals.
• Track denial/payment trends.
• Communicate with staff and patients to resolve payment issues.
• Answer billing questions for patients and implement solutions to remedy issues.
• Process patient credit card payments.
• Data entry.
• Verifying current personal and financial information.
• Maintaining patient charts and electronic medical records.
• Collecting, posting, and depositing patient payments.
• Faxing, filing, and performing any other duties as assigned.

Education

High school degree or equivalent

Tools

Word

Excel

Job description

Company Description

At Integrated Rehabilitation Services, we are dedicated to transforming lives through comprehensive and innovative rehabilitation services. As a leading provider in the field, we strive to empower individuals with disabilities and enable them to achieve their highest level of independence and functionality.

Our Mission: Our mission is to enhance the quality of life for individuals of all ages by providing exceptional rehabilitative care. We are committed to offering personalized and evidence‑based treatments that address each individual's unique needs, ensuring optimal outcomes and improved well-being.

Job Description

• Audit payments from commercial and workers compensation carriers for consistency with contracted fee schedule and follow up with carriers as appropriate to resolve underpayments
• Conduct follow‑up inquiries regarding missing insurance payments
• Correct and resubmit denied claims
• Process written appeals
• Track denial/payment trends
• Communicate with staff and patients to resolve payment issues
• Answer billing questions for patients and implement solutions to remedy issues
• Process patient credit card payments
• Data entry
• Verifying current personal and financial information
• Maintaining patient charts and electronic medical records
• Collecting, posting, and depositing patient payments
• Faxing, filing, and performing any other duties as assigned

Qualifications

• High school degree or equivalent
• Excellent in‑person and phone customer service
• Proficient in Word or Excel
• Close attention to detail
• Great time management and organizational skills
• Be available for a full‑time schedule, Monday - Friday, 40 hour work week
• Team player attitude and energetic with a focus on excellent customer service
• Previous experience working in a medical/physical therapy billing role is preferred but not required

Additional Information

The anticipated base pay range for this position is $25.00-$30.00. Pay is based on various factors, including relevant experience, knowledge, skills, other job‑related qualifications, and geography. Additionally, this position is eligible for discretionary incentive compensation. The Company's incentive compensation plan is subject to change. Medical, dental, vision, 401(k), paid time off, and other benefits are also available, subject to the terms of the Company's plan.

• Competitive compensation
• Excellent benefits package, including 401k Matching, health, dental, and generous paid time off
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive