Patient Registration Team Lead & Training Mentor

OhioHealth; Columbus (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

OhioHealth in Columbus, OH seeks an experienced Patient Registrar to support financial and registration processes for patients and families. You will lead registration activities, verify insurance details, and assist with pre-registration and admission workflows.

The role emphasizes customer service, accuracy in documentation, and teamwork within the Main Registration department. Evening shift available, 40 hours per week, with professional growth opportunities.

Qualifications

• Excellent customer service skills.
• Knowledge of workers' compensation and health insurance.
• Familiarity with medical terminology.
• 1–2 years related experience.

Responsibilities

• Supervise patient registrars and scheduling staff; train new employees.
• Distribute work to ensure efficient patient registration and scheduling.
• Process patient registrations, verify insurance information, and pre-register by phone.
• Interview patients to gather identifying information and confirm coverage.
• Assist with bed scheduling, admissions, and transfer communications.
• Support registration sites and department operations as needed.

Skills

Customer service

Workers' comp knowledge

Health insurance knowledge

Medical terminology

Experience in registrations

Education

HS Diploma

Job description

OhioHealth in Columbus, OH seeks an experienced Patient Registrar to support financial and registration processes for patients and families. You will lead registration activities, verify insurance details, and assist with pre-registration and admission workflows.

The role emphasizes customer service, accuracy in documentation, and teamwork within the Main Registration department. Evening shift available, 40 hours per week, with professional growth opportunities.