Patient Registration Specialist - Patient Access * Days - 40hrs/wk (Remote)

Freddie Mac; Wyoming (MI); Remote; USD 35,000 - 45,000; Full time

Job summary

A leading healthcare services organization is seeking a dedicated individual to join their team. The role focuses on obtaining and verifying patient information, ensuring compliance with guidelines, and providing excellent customer service. Candidates will thrive in a supportive environment that values career growth and flexibility, with opportunities to work remotely. If you are passionate about enhancing patient experiences and have a strong customer service background, this position is ideal for you.

Qualifications

• One year or more of work experience in a customer service setting.
• Ability to work independently in a rapidly changing environment.

Responsibilities

• Obtain and verify patient demographic and insurance information.
• Accurately input information into electronic health records.
• Communicate with customers to resolve patient-related issues.

Skills

Customer-focused interpersonal skills

Communication skills

Computer literacy

Education

High school diploma or G.E.D.

Associate or bachelor's degree

Job description

Employer Industry: Healthcare Services

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Ability to work remotely, providing flexibility in your schedule
- Chance to make a positive impact on patient experiences and satisfaction
- Commitment to maintaining high standards of customer service and confidentiality

What to Expect (Job Responsibilities):
- Obtain and verify patient demographic, insurance, and balance information in accordance with department guidelines
- Accurately input all information into the electronic health record and adhere to patient verification guidelines
- Verify insurance eligibility using online systems to ensure coverage is active for the appropriate date of service
- Communicate with internal and external customers to resolve patient-related issues and discrepancies
- Collaborate with other departments and insurance companies to ensure compliance with applicable protocols and processes

What is Required (Qualifications):
- High school diploma or G.E.D.
- One year or more of work experience in a customer service setting with an excellent attendance record
- Customer-focused interpersonal and communication skills
- Computer literacy with the ability to enter a substantial amount of data accurately
- Ability to work independently in a rapidly changing environment

How to Stand Out (Preferred Qualifications):
- Associate or bachelor's degree or equivalent experience and education
- Work experience in a healthcare environment
- Knowledge of group health plans, government health plans, and workers compensation plans
- Dependable with strong prioritization and initiative skills
- Familiarity with regulatory agencies and compliance protocols

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #PatientExperience

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.