Patient Registration Representative

Valid8 Financial, Inc.; Overland Park (KS); On-site; USD 35,000 - 45,000; Full time

Job summary

Valid8 Financial, Inc. is seeking a skilled Registration/Admitting Clerk to join Indian Creek ASC. This role involves admitting patients by verifying their clinical and insurance information into the medical record accurately.

The ideal candidate will have at least 2 years’ experience in a front desk setting, specifically in healthcare, and possess excellent customer service abilities. Adaptability and attention to detail are crucial for success in this position.

Qualifications

• Minimum of 2 years front desk/registration experience in a healthcare setting is required.
• Experience with EPIC or other medical record software is preferred.
• Experience in areas like A/R, A/P, and insurance verification is preferred.

Responsibilities

• Responsible for admitting patients and verifying their information.
• Communicates delays and ensures continuity of care.
• Cross-trains to other Business Office duties as needed.

Skills

Customer service skills

Attention to detail

Flexibility

Education

High school diploma or GED

College or technical school

Tools

EPIC or similar electronic medical record software

Job description

Indian Creek Ambulatory Surgery Center is a state-of-the-art ASC jointly owned by the University of Kansas Health System and physician investors. Indian Creek ASC has 7 operating rooms and 6 procedure rooms and provides patients with services in Orthopedics, General Surgery, ENT, GI and Pain. ICC ASC is a fast-paced, high volume outpatient surgery center that provides exceptional care to surgical patients.

Indian Creek ASC is seeking an experienced Registration/Admitting Clerk with a diverse skill-set. The Patient Registration Representative is responsible for the admission of patients to the ASC, which includes verifying the accuracy and completeness of the patient's clinical, demographic and insurance information and entering information correctly into the patient's chart in the electronic medical record. The Patient Registration Representative communicates any delays to patients and their family members and actively communicates to the clinical areas to ensure continuity of care for patients and customer service to physicians. The Patient Registration Representative will cross-train to other Business Office duties as needed. ICC ASC is seeking someone with excellent customer service skills as the Registration Clerk is the first person our patients encounter in our facility. This role also requires a candidate who is flexible and easily adapts to a fast-paced, rapidly changing environment. Competing demands require someone who is able to appropriately prioritize tasks, and demonstrate attention to detail.

Required experience/skills/education

High school diploma or GED required; college or technical school preferred

Minimum of 2 years front desk/registration experience in a healthcare setting required; experience with EPIC or another electronic medical record software is preferred

Minimum of 2 years experience in one or more of the focused areas of A/R, A/P, insurance verification, payment posting, medical record management, or scheduling preferred