Registration Clerk - N

Kansas Health System; Great Bend (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

Great Bend Hospital is seeking a Patient Registration Clerk to perform inpatient and outpatient registrations, verify patient identification, demographics and insurance details, and handle POS collections with a focus on customer service.

The role requires accurate data entry, knowledge of patient records, and adherence to hospital policies. Full-time day shifts with clinical and administrative duties across the admitting department.

Qualifications

• High School Diploma or GED.
• Clerical/registration and/or customer service experience within a health care setting is preferred.
• Knowledge of coding information (ICD-9 Codes, Rev Codes, CPT Codes) is preferred.

Responsibilities

• Register inpatient and outpatient encounters with accurate demographic, identification and insurance information.
• Collect co-payments or deposits as required for services rendered.
• Balance cash drawer as part of end-of-day procedures.
• Explain facility policies and obtain signed insurance forms and consent documents.
• Maintain accurate documentation in the computer system and assist with general duties as assigned.

Skills

Customer service

Data entry

Cash handling

Documentation

Education

High School Diploma or GED

Clerical/Registration experience in healthcare (preferred)

Job description

Position Title

Registration Clerk - N

Great Bend Hospital

Position Summary / Career Interest:

The Patient Registration Representative - GB is responsible for Inpatient/ Outpatient registrations. This position obtains proper patient identification, demographics, and financial information to adequately register and secure the patient encounter. Responsible for POS collections as required. Maintains a constant focus on providing excellent customer service to patients/ families and a professional image.

Responsibilities and Essential Job Functions

• Monitors schedule daily for patients arriving at the department for the day if applicable.
• Responsible for admitting/registering scheduled and non-scheduled or emergent patients for the assigned department.
• Conducts bedside admission on patients who are direct admits to the unit as needed.
• Obtains identification to assure accuracy of demographic and insurance information. Enter information in computer system with correct spelling of patient name and diagnosis, date of birth, social security number, employer, guarantor and correct medical record number.
• Greets patient and/or relative. Interviews and obtains or rechecks pertinent information.
• As required, collects co-payments or deposits as appropriate for service being rendered.
• Responsible to balance cash drawer as part of the end of the day process.
• Explains facility policies and ensures patient and/or relative understands and signs the consent for treatment, and insurance forms at the appropriate time. Clear and accurate documentation should be entered on the appropriate forms and keyed into the computer system.
• Complies with Medicare/Medicaid and other insurance rules and regulations.
• Completes MSPQ as required for admission.
• Attends and participates in staff training or education which relates to their position and would contribute to their knowledge.
• Responsible for the inventory and release of patient valuables placed in the safe following all requirements as described in the department policy as needed.
• Provide coverage as requested in all areas of Admitting following established guidelines.
• Knowledgeable of administrative policies, department procedures, third party coverage and required admission and insurance documents.
• Responsible for other duties or projects, which are assigned by Management. These may include special projects, telephone coverage, filing, scanning, copying and other duties as instructed.
• Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
• These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.

Required Education and Experience

High School Graduate or GED.

Preferred Education and Experience

Clerical, registration and/or customer service experience within a health care setting.

Knowledge Requirements

• Knowledge of coding Information (clinical information that is in (alpha) numeric format), ICD-9 Codes, Rev Codes, and CPT Codes preferred.
• Initial and Ongoing training in dealing with infection control. Trainings could include but are not limited to, blood borne pathogens, bodily fluids and bio-hazardous materials as it applies to your daily work environment preferred.

Time Type:

Full time

Job Requisition ID:

R-57690

Important information for you to know as you apply:

The health system is an equal employment opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, ancestry, age, disability, veteran status, genetic information, or any other legally-protected status. See also Diversity, Equity & Inclusion.

Accommodations

The health system provides reasonable accommodations to qualified individuals with disabilities. If you need to request reasonable accommodations for your disability as you navigate the recruitment process, please let our recruiters know by requesting an Accommodation Request form using this link [e-mail].

Other Terms

Employment with the health system is contingent upon, among other things, agreeing to the health-system-dispute-resolution-program.pdf and signing the agreement to the DRP.