Patient Registration Rep

Dignity Health; San Andreas (CA); On-site; USD 33,062 - 36,093; Part time

Job summary

A local health care provider in California is looking for a Patient Registration Representative to enhance the patient experience. This entry-level role involves ensuring accurate patient identification, collecting demographic information, and verifying insurance eligibility. A minimum of 1 year in related roles is desired, along with a high school diploma. The position offers a pay range of $24.00 - $26.20 per hour as part of a contract employment type.

Qualifications

• Minimum 1 year of experience in a hospital patient registration department or similar roles.
• Thorough understanding of insurance policies and medical terminology.

Responsibilities

• Ensure a positive patient experience during registration.
• Collect accurate patient demographic data and insurance information.
• Verify patient eligibility and benefits.

Skills

Customer service skills

Basic mathematics

Intermediate to advanced computer skills

Education

High School diploma, GED or equivalent

Job description

Job Summary And Responsibilities

Employing excellent customer service skills, theย Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, the primary duties include:

• Appropriate patient identification
• Collecting accurate and thorough patient demographic data
• Obtaining insurance information and verifying eligibility and benefits
• Determining and collecting patient financial liability
• Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

The Patient Registration Representative adheres to the organization’s policies and procedures for resolution of patient financial liability. Additionally, the Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.

Minimum Job Requirements

• Minimum 1 year of experience in a hospital patient registration department, physician office setting, healthcare insurance company, revenue cycle vendor, or other revenue‑cycle related roles (2 years preferred).
• Applicable education and/or training can be used to balance a lack of experience. High School diploma, GED or equivalent.
• Thorough understanding of insurance policies and procedures.فيات working knowledge of medical terminology.
• Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills.

Preferred

• Knowledge of charity care programs as well as the various government and non‑government programs.

Where You’ll Work

Welcome to Mark Twain Medical Center, nestled in the breathtaking Sierra foothills, the heart of a vibrant and welcoming community! Founded in 1951, we’re more than just a 25‑bed critical access hospital; we’re a lifeline. As the only hospital in the county, we’re committed to providing exceptional, comprehensive care to our surrounding communities. From the moment you step through our doors, you’ll feel the warmth and dedication that defines our culture.

• A Broad Spectrum of Care: We offer a full range of inpatient acute care, outpatient services, and 24/7 emergency services, ensuring our community has access to the medical attention they need, when they need it most.

One Community. One Mission. One California

Pay Range

$24.00 - $26.20 /hour

Seniority level

Entry level

Employment type

Contract

Job function

Health Care Provider

Industries

Hospitals and Health Care