Patient Registration & Insurance Navigator

University of California, San Francisco; San Francisco (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading medical university in California seeks a Registration professional to provide support to intensive patients. Responsibilities include handling reception, verifying insurance coverage, and coordinating care among services. Candidates should possess excellent customer service skills, a Bachelor's degree, and the ability to work flexibly across various locations. This role requires at least one year of relevant experience, enhancing patient interactions within the healthcare system.

Qualifications

• Flexibility to orient and work at all UCSF Medical Center locations.
• One year of related experience.
• Experience with managed care systems.

Responsibilities

• Communicate financial policies to patients and assist with account questions.
• Obtain and document insurance authorizations.
• Secure prior authorizations for patient procedures.
• Address patient complaints regarding billing.
• Coordinate patient care among various services.

Skills

Customer service skills

Insurance authorization knowledge

Communication skills

Multitasking

Education

Bachelor's degree in a related area

Job description

A leading medical university in California seeks a Registration professional to provide support to intensive patients. Responsibilities include handling reception, verifying insurance coverage, and coordinating care among services. Candidates should possess excellent customer service skills, a Bachelor's degree, and the ability to work flexibly across various locations. This role requires at least one year of relevant experience, enhancing patient interactions within the healthcare system.