Patient Registration Coordinator

Community Dental Partners; Killeen (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Health (PPO/HSA), Vision, Dental

Disability insurance (STD/LTD)

Accident Insurance

Life Insurance

Paid Time Off

Holiday Pay

CPR Certifications

Career Growth Opportunities

Online learning courses

Competitive Compensation

Paid training

Employee fun days

Holiday celebrations

Employee Assistance Program (EAP)

Perks @ Work

Employee Discount Program

Job summary

Community Dental Partners is seeking a Patient Registration Coordinator in Killeen, TX. You will be the first contact for patients, greeting them, collecting and verifying insurance information, and routing documents to the appropriate staff to ensure a smooth visit.

This role requires dental office experience, strong customer service, and the ability to multitask in a fast-paced front-desk environment. The clinic supports growth and values teamwork and patient care.

Qualifications

• Customer service excellence expected
• Ability to multitask and prioritize demands
• Clear communication with clinical team, patients and staff
• Team-oriented mindset for patient care
• Creative problem solving under pressure

Responsibilities

• Greet patients upon arrival and set a positive tone
• Obtain and review insurance information; route and provide required paperwork
• Update patient status in the system per guidelines
• Verify insurance details and frequencies as needed
• Assist with attaching payments, sending claims, and billable X-rays
• Keep front office area clean and organized
• Perform other duties as assigned

Skills

Customer service

Multi-tasking

Communication

Team mindset

Problem solving

Education

High school diploma or GED

Job description

Patient Registration Coordinator

Community Dental Partners - revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience. Our mantra is who we are.

We’re committed to a culture of values.

We believe in a bigger picture: one in which everyone has the tools, training, and support they need to work their best and bring their skills and service to their community. We are in the relationship business where it's more than just dentistry. Our 9 pillars are built on humility, gratitude, personal honesty, and responsibility.

What we do matters. We are passionate. We work as a team. We stand for excellence—always.

Interested in joining our team?

BENEFITS & PERKS:

• 401(k)
• Health (PPO/HSA), Vision, Dental,
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Company provided Polos
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program
  
• Employee, Spouse, and Child Life Insurance Options
• Accident Insurance

The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. We are looking for a happy, responsible individual who takes initiative. This individual is a team player and sets the mood for patients as they enter the office. The Patient Registration Coordinator is someone that has the opportunity to bring a smile to the patients, to be able to give them a wonderful patient experience. This role provides the bridge between the front and back of the office. They are able to support the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you!

ESSENTIAL DUTIES:

• Greet patients upon arrival
• Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hands out the paperwork to the patient according to their needs handles routine questions and reviews the paperwork for accuracy when it is turned in.
• Change and update patient(s) status in the computer according to establishes guidelines
• Verifying insurance and frequencies when needed.
• This greeter will assist with attaching payments, sending claims, checking billable x-rays
• Clean/maintain front office area/lobby
• Perform other duties as assigned

REQUIREMENTS:

• High school diploma or GED preferred.
• ** Dental Experience is Required **

OTHER QUALIFICATIONS:

• Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met.
• Multi-Tasker – ability to prioritize and address multiple demands concurrently.
• Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary.
• Team Mindset – the ability to work within a team for the good of the patient.
• Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues.

Schedule and Location:

Tuesday-Saturday
Smile Magic Killeen/Lowes Blvd

CDP is an Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affiliation Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.