Patient Registration Coordinator (Bilingual)

Community Dental Partners; Gun Barrel City (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Health, Vision, Dental Insurance

Disability Insurance

Accident Insurance

Life Insurance

Paid Time Off

Career Growth Opportunities

Employee Assistance Program (EAP)

Job summary

Community Dental Partners seeks a Patient Registration Coordinator for the Gun Barrel City office. This role serves as the first point of contact for patients, handling diverse responsibilities from greeting visitors to managing insurance information.

Ideal candidates have a high school diploma and prior dental experience. Strong customer service skills and a teamwork mindset are essential. Join a supportive environment focused on patient needs with competitive benefits and opportunities for career growth.

Qualifications

• Must have a high school diploma or GED.
• Dental Experience is required.
• Excellent customer service and communication skills.

Responsibilities

• Greet patients upon arrival.
• Obtain and verify insurance information.
• Maintain cleanliness of the front office.
• Assist in handling routine questions.
• Update patient status in the system.

Skills

Customer Service Skills

Multi-Tasking

Effective Communication

Teamwork

Problem-Solving

Education

High school diploma or GED preferred

Dental Experience

Job description

Patient Registration Coordinator

Benefits & Perks

• 401(k)
• Health (PPO/HSA), Vision, Dental
• Disability insurance (STD/LTD)
• Accident Insurance
• Life Insurance
• Employee, Spouse, and Child Life Insurance Options
• Paid Time Off
• Holiday Pay
• Hep B and CPR Certifications
• Company provided Polos
• Career Growth Opportunities
• Company provided online learning courses
• Competitive Compensation
• Paid training
• Employee fun days
• Holiday celebrations
• Employee Assistance Program (EAP)
• Perks @ Work, Employee Discount Program
• Employee, Spouse, and Child Life Insurance Options
• Accident Insurance

Position Summary

The Patient Registration Coordinator is the first line of customer service for all patients and visitors entering our office. This role provides the bridge between the front and back of the office, supporting the patient, staff, and doctors in many different ways. If you like to make connections with people this is the right position for you.

Essential Duties

• Greet patients upon arrival
• Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hand out the paperwork to the patient according to their needs; handle routine questions and review the paperwork for accuracy when it is turned in.
• Change and update patient status in the computer according to established guidelines
• Verify insurance and frequencies when needed
• Assist with attaching payments, sending claims, checking billable x-rays
• Clean/maintain front office area/lobby
• Perform other duties as assigned

Requirements

• High school diploma or GED preferred
• Dental Experience is Required

Other Qualifications

• Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met
• Multi-Tasker – ability to prioritize and address multiple demands concurrently
• Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary
• Team Mindset – the ability to work within a team for the good of the patient
• Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues

Schedule and Location

Monday-Friday Brite Smile - Gun Barrel

Equal Opportunity Employer

Community Dental Partners is an Equal Opportunity and Affimative Action Employer. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

Equal Employment Opportunity Statement

CDP is an Equal Opportunity Employer.