Patient Registration Assistant

St Claire; Morehead, Northern (KY, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

UK St. Claire in Morehead, KY is seeking a Patient Registration Assistant to greet patients, collect demographic and insurance information, schedule appointments, and support admission activities.

This on-site role emphasizes accurate data entry, privacy, and courteous service. The ideal candidate has a high school diploma and 0-2 years in healthcare or related settings; strong communication skills and the ability to balance cash handling with administrative duties are valued.

Qualifications

• High school diploma or equivalent required.
• 0-2 years of experience in a healthcare, clinical setting, or related area preferred.
• Paid experience in related field counts; part-time/PRN work prorated.

Responsibilities

• Register patients with accurate demographic and insurance information for medical records and billing.
• Verify health insurance and complete pre-certification when necessary.
• Collect co-pays, deductibles, and out-of-pocket payments; balance and deposit cash.
• Answer phones, schedule appointments, process referrals, and manage documentation promptly and courteously.
• Maintain confidentiality and manage medical records requests in line with privacy protocols.
• Coordinate admissions and bed assignments; support clerical and office operations.

Skills

Customer service

Data entry

Phone handling

Cash handling

Education

High school diploma or equivalent

Job description

## Patient Registration AssistantApply: On-site only, not eligible for remote work: Family Medicine - Morehead: Full time: Posted Today: R-000005002At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you.**Job Description**:## Job SummaryResponsible for collecting and entering patient demographic and insurance information. Greets and assists customers promptly and professionally. Schedules appointments and completes accurate patient registration. Coordinates admission activities and ensures exceptional service quality. Supports office operations through clerical and administrative duties, ensuring compliance with privacy and organizational protocols. ## Essential Functions• Registers patients according to established workflows and ensures accurate entry of demographic and insurance information for medical records and billing.• Verifies health insurance and completes pre-certification when necessary.• Collects co-pays, deductibles, and out-of-pocket payments, manages daily cash activities, and ensures proper balancing, verification, and deposit.• Answers phones, schedules appointments, completes patient referrals, and processes documentation in a timely and courteous manner.• Manages office correspondence, medical record documentation, and processes information and medical records requests while maintaining confidentiality.• Greets and assists patients, visitors, and staff, providing accurate information and directing them to appropriate destinations.• Coordinates and schedules admissions, procedures, and bed assignments, collaborating with physicians and other departments.• Assists with the orientation and development of employees, reviews and delegates daily tasks, and provides oversight of departmental processes.• Monitors, audits, and works work queues, analyzes workflows, and ensures timely and accurate data entry.• Performs other duties as assigned. ## Education RequirementHigh school diploma or equivalent experience ## Experience Requirement0-2 years of experience in a healthcare, clinical setting, or a relevant area An equivalent combination of education and experience may be considered.All experience must be paid and in the same related field.Part-time and PRN experience will be prorated based on hours worked per week.Volunteer work and internships for academic credit are not counted. ## Certifications & LicensuresN/A ## Working ConditionsA. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)B. Lifting, pushing, and/or pulling objects over 50lbs: 1. NeverC. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)E. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)G. Repetitive motion: 3. Intermittent (10% - 50% of the time)H. Working at heights above 4 feet: 1. NeverI. Working in confined spaces: 1. NeverJ. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)K. Job-related travel: 1. NeverL. Loud noises: 1. NeverM. Temperature extremes: 1. NeverN. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)O. Radiation: 1. NeverP. Burns: 1. NeverQ. Cuts/Punctures: 2. Occasional (< 10% of the time)R. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)S. Recombinant DNA or viral vectors: N/AT. Combative/violent people: 2. Occasional (< 10% of the time)U. Animal handling (including carcasses): 1. NeverV. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A ## Physical DemandsThis position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk of back injury from moving, lifting, or positioning patients, equipment, or materials. ## Additional Job DescriptionsN/A**Department**:Family Medicine Morehead**Shift**:Day (United States of America)**Time Type:**Full time**Address**:316 W. 2nd St.**City, State**:Morehead, Kentucky