Patient Clerical Assistant I

St Claire; Morehead, Northern (KY, KY); Hybrid; USD 31,000 - 36,000; Full time

Job summary

St. Claire Regional Medical Center in Morehead, KY seeks a Patient Clerical Assistant on-site for night shifts. You will support patient care by processing orders, maintaining records, and coordinating communication among patients, families, and clinical staff.

The role requires a high school diploma, 0-1 years in a healthcare setting, and emphasizes confidentiality, accuracy, and customer service. Includes duties like admissions, charting, and supply management.

Qualifications

• High school diploma or equivalent required.
• 0-1 years of healthcare/clinical experience preferred.
• Basic Life Support (BLS) and Non-Violent Crisis Intervention (CPI) certifications recommended.

Responsibilities

• Process physician orders and maintain patient records to support patient care delivery.
• Coordinate communication among patients, visitors, and healthcare teams to ensure efficient operations.
• Provide clerical services, organize documentation, and assist with unit workflow.
• Maintain confidentiality and follow HIPAA guidelines; ensure accurate recordkeeping and timely responses.

Education

High school diploma or equivalent

Job description

## Patient Clerical Assistant IApply: On-site only, not eligible for remote work: St. Claire Regional Med Center: Full time: Posted Yesterday: R-000004737At UK St. Claire, our staff is our greatest asset in the mission to create a healthier and more prosperous population. We strive to foster the talent and potential of our employees and prioritize safe working conditions and equal compensation rates to ensure that continual growth is possible. UKSC is a nurturing workplace for all healthcare professionals. We invite you to explore our current job openings and see if our opportunities could be the right fit for you.**Job Description**:## Job SummaryResponsible for supporting patient care delivery by processing physician orders, maintaining patient records, and managing patient information. Coordinates communication among patients, visitors, and healthcare teams to ensure efficient operations. Provides clerical services, organizes documentation, and assists with unit workflow. Ensures accurate recordkeeping and timely response to requests using various communication methods. Delivers excellent customer service to enhance the patient and staff experience. ## Essential Functions• Utilizes and maintains essential equipment and systems to support patient care and movement.• Initiates, organizes, and maintains patient charts, forms, and medical records according to established guidelines.• Facilitates accurate and timely admissions, transfers, and discharges by following departmental standards and protocols.• Provides telephone coverage, routes calls, answers inquiries, and communicates information to patients, families, staff, and physicians in a professional manner.• Acts as a liaison between physicians, nurses, interdisciplinary departments, and external facilities to coordinate patient care.• Maintains confidentiality and follows HIPAA guidelines, reporting any violations as required.• Ensures compliance with hospital protocols, infection control, safety standards, and completes required annual training and competencies.• Orders, stocks, and maintains office and unit supplies to ensure efficient operations.• Assists with orientation and training of new staff and accepts reassignments as needed.• Performs other duties as assigned. ## Education RequirementHigh school diploma or equivalent experience ## Experience Requirement0-1 years of experience in a healthcare, clinical setting, or a relevant area An equivalent combination of education and experience may be considered.All experience must be paid and in the same related field.Part-time and PRN experience will be prorated based on hours worked per week.Volunteer work and internships for academic credit are not counted. ## Certifications & LicensuresBasic Life Support (BLS), Non-Violent Crisis Intervention (CPI) ## Working ConditionsA. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)B. Lifting, pushing, and/or pulling objects over 50lbs: 1. NeverC. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)D. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time)F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)G. Repetitive motion: 4. Regular (> 50% of the time)H. Working at heights above 4 feet: 1. NeverI. Working in confined spaces: 1. NeverJ. Risk of injuries from use of equipment on the job: 1. NeverK. Job-related travel: 2. Occasional (< 10% of the time)L. Loud noises: 1. NeverM. Temperature extremes: 1. NeverN. Hazardous chemicals and fumes including waste: 1. NeverO. Radiation: 1. NeverP. Burns: 1. NeverQ. Cuts/Punctures: 1. NeverR. Bloodborne/airborne pathogens: 1. NeverS. Recombinant DNA or viral vectors: 1. NeverT. Combative/violent people: 2. Occasional (< 10% of the time)U. Animal handling (including carcasses): 1. NeverV. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A ## Physical DemandsThis position requires regular sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects weighing up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. It also involves occasional risk of back injury from moving, lifting, or positioning patients, equipment, or materials. ## Additional Job DescriptionsN/A**Department**:Patient Services Support**Shift**:Night (United States of America)**Time Type:**Full time**Address**:222 Medical Circle**City, State**:Morehead, Kentucky