Patient Registrar — Weekday Day Shift

HCA Healthcare; Asheville (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

Paid time off

Employee assistance programs

Job summary

Mission Hospital in Asheville, part of HCA Healthcare, is looking for a Patient Registrar to ensure accurate and timely patient registration at weekday day shifts. The role interviews patients for account information, verifies insurance coverage, and processes registrations with a focus on excellent customer service and data integrity in the registration system.

Strong knowledge of insurance verification, pre-certification processes and patient billing will help you succeed.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required.

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans)accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Microsoft Office

Job description

Mission Hospital in Asheville, part of HCA Healthcare, is looking for a Patient Registrar to ensure accurate and timely patient registration at weekday day shifts. The role interviews patients for account information, verifies insurance coverage, and processes registrations with a focus on excellent customer service and data integrity in the registration system.

Strong knowledge of insurance verification, pre-certification processes and patient billing will help you succeed.