Patient Registrar I — Clerical Float Pool (Epic)

Presbyterian System Services; Albuquerque (NM); On-site; USD 23,000 - 33,000; Part time

Job summary

Presbyterian Healthcare Services is hiring a Patient Registrar I for the Clerical Float Pool at the Reverend Hugh Cooper Administrative Center in Albuquerque, NM. This PRN/float pool role focuses on accurate patient registration and data capture to minimize denials while guiding patients through e-signature documents and billing questions.

You will coordinate patient encounters, manage financial obligations, and assist with insurance eligibility.

Qualifications

• High school diploma or equivalent required.
• Nine (9) months of experience in office, healthcare or customer service preferred.
• Must pass EPIC competency for Registration upon completion of Epic Clerical Training.

Responsibilities

• Register patients and manage the encounter/episode process.
• Address and resolve patient concerns in the moment using appropriate communication.
• Monitor lobby cleanliness and comfort; keep patients informed of delays.
• Collect accurate patient data and guide discussions on e-signature documents.
• Explain documents requiring signatures and respond to questions about billing and hospital operations.
• Verify insurance eligibility and assist with patient financial obligations; refer to Financial Advocate as needed.

Skills

Customer service

Data entry accuracy

Communication

Education

High school or equivalent

Tools

EPIC

Job description

Presbyterian Healthcare Services is hiring a Patient Registrar I for the Clerical Float Pool at the Reverend Hugh Cooper Administrative Center in Albuquerque, NM. This PRN/float pool role focuses on accurate patient registration and data capture to minimize denials while guiding patients through e-signature documents and billing questions.

You will coordinate patient encounters, manage financial obligations, and assist with insurance eligibility.