Patient Registrar - Day Shift (Part-Time)

HCA Healthcare, Inc.; Richmond (VA); On-site; USD 22,000 - 33,000; Part time

Benefits offered by this job

Comprehensive benefits

Wellbeing support

Time away from work (PTO & leave)

401(k) Plan with 100% match on 3% to 9

Tuition assistance

Employee discounts

Job summary

HCA Healthcare is seeking a Registrar for part-time days at Johnston-Willis Hospital to handle timely patient registration and interview patients for all pertinent account information while verifying insurance coverage.

The role emphasizes exemplary customer service, accurate charting, and efficient data entry, with a focus on pre-certification and insurance verification processes within a large healthcare network.

Qualifications

• 1 year of related experience preferred.
• Demonstrates proficiency in Microsoft Office applications required

Responsibilities

• Interview patients at workstations or at bedside to obtain all necessary account information. Bedside registration utilizing carts/computers on wheels
• Provide exemplary customer service
• Ensure charts are completed and accurate
• Verify all insurance and obtain pre-certification/authorization
• Calculate and collect patient liability amounts
• Ensure that all necessary signatures are obtained for treatment
• Process patient charts according to paperwork flow needs and established productivity standards
• Interview incoming patients, relatives and / or other responsible individuals to obtain identifying and demographical information with insurance and financial information
• Assign Insurance Plans (IPlans)accurately
• Verify insurance benefits and determine pre-certification/authorization status via online or other resources. If pre-certification/authorization/notification of admission is required and has not been obtained, initiate via Passport, on-line or phone call. Enter all information and authorization/referral numbers into the registration system.
• Secure all signatures necessary for treatments, release of medical information, assignment of insurance benefits, and payment of services from legally responsible parties. Obtain copies of necessary identification and insurance cards.
• Understand/explain policies regarding services, pricing, insurance billing, and payment of account.

Skills

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

HCA Healthcare is seeking a Registrar for part-time days at Johnston-Willis Hospital to handle timely patient registration and interview patients for all pertinent account information while verifying insurance coverage.

The role emphasizes exemplary customer service, accurate charting, and efficient data entry, with a focus on pre-certification and insurance verification processes within a large healthcare network.