Patient Registrar Admitting Marco

Nch Healthcare System Inc; Marco Island (FL); On-site; USD 35,000 - 48,000; Full time

Job summary

NCH Healthcare System is seeking a Patient Registrar Admitting Marco to accurately collect demographics, insurance information, and required signatures at the point of care across inpatient, outpatient, and ED settings. You will verify benefits, obtain authorizations, collect deposits and co-pays, and help patients navigate billing while maintaining patient confidentiality and HIPAA compliance.

This full-time role requires attention to detail, strong customer service, and the ability to work

Qualifications

• High School Diploma or GED required.
• Minimum 1 year of experience preferred.
• Must be able to prioritize and work independently.
• Good customer services and communication skills.
• Basic computer knowledge: ability to operate a PC, create/save/print documents, input data.

Responsibilities

• Completes all required registration/billing information accurately and timely in host system.
• Prepares ID armband, barcode label sheets and obtains signatures as needed for registration.
• Proficient in the use of the Patient Accounting Registration software and cash posting processes.
• Works with bed Utilization to move patients to appropriate units and coordinate transport.
• Trains and assists new employees in Revenue Cycle protocols.
• Completes insurance verification, LMRP and confirms authorizations using applicable tools.
• Reviews registration for indicators from Financial Counselors to ensure documentation is complete.
• Assists patients with financial information, payments, and referrals to eligibility vendors when applicable.
• Documents payments received and balances daily journals and cash postings.
• Ensures accuracy of demographics, financial class, and coding; maintains patient account notes.

Skills

Customer service

Communication skills

Prioritize independently

Basic computer knowledge

Education

High School Diploma or GED

Job description

Patient Registrar Admitting Marco - 8176

US:FL:Marco Island:40 South Heathwood Drive | Nursing Support | Full Time

Description

• WORK TYPE: Full Time
• WORK SCHEDULE: 12 Hour Day

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we’re proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Patient Registrar is responsible for obtaining and accurately entering into the computer system updated and accurate demographics and insurance information with proper coding along with receiving required documentation from the patient. The Patient Registrar is responsible to perform the registration function for patients entering the health care system through inpatient, outpatient, or the emergency department. Secures all information necessary for patient and third-partyclaims processing including but not limited to verifying benefits or obtaining authorization. Explains policies, secures signatures and all other key information needed to complete billing and account resolution functions. The Patient Registrar is responsible for completing and reviewing financial information, collecting deposits or co-pays and co-insurance amounts from patients. The Patient Registrar may be asked to perform various duties to complete the patient registration including but not limited to, pre-authorization services, LMRP verifications, Medicare verification, return mail corrections, receptionist duties and daily reports.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Completes all required registration/billing information accurately and timely in host system either bedside or at designated registration location.
• Prepares ID armband, barcode label sheets and obtains all applicable signatures as needed for registration.
• Proficient in the use of the Patient Accounting Registration software, scanning process, phone system, maintains accuracy requirements.
• Works with bed utilization to move patients to a unit providing/arranging transport.
• Trains and assists new employees in coordination with the Revenue Cycle Trainer protocol.
• Completes all required insurance verification, LMRP and confirms authorizations is obtained using all applicable tools.
• Performs review of the registration for indicators from the Financial Counselors to ensure all documentation for resolution are complete prior to releasing patient for services.
• Assists the patient to complete financial information, review patient’s ability to pay requests payments of deposit, deductible or co-pay or refers patient to eligibility vendor or Financial Counselor when applicable.
• Documenting payments received, applying correct codes in cash posting journal in compliance with GL numbers, balancing daily journals and or cash bank.
• Reviews accuracy of registration correcting errors before end of shift. Accuracy includes but not limited to reviewing patient demographics, financial class selection, system codes ensuring, documenting appropriately in the patient account notes, assuring accuracy of info obtained. Meets or exceeds the departments pre-determined productivity standards.
• Maintains the knowledge to answers patients questions regarding the Patient Bill or Rights, Medicare Bill or Rights, HIPAA, ABN and other PFS related questions.
• Transfers patients within the patient accounting system according to established procedure.

EDUCATION, EXPERIENCE AND QUALIFICATIONS

• Minimum of High School Diploma or GED is required
• Minimum of 1 year of experience preferred
• Must be able to prioritize and work independently
• Good customer services and communication skills
• Basic computer knowledge: ability to operate a PC, create/save/print documents, input data