Patient Registrar

Entertimeonline; Peridot (AZ); On-site; USD 32,000 - 42,000; Full time

Job summary

Entertimeonline is seeking a Patient Registrar to perform customer service and routine administrative tasks to ensure efficient patient flow in a hospital setting in Peridot, Arizona.

The role involves greeting patients, verifying appointments, interviewing new patients for eligibility, managing registrations, and supporting billing with accurate data.

Qualifications

• One year of office experience in a hospital or healthcare setting preferred.
• High School Diploma or GED equivalent.

Responsibilities

• Greets all patients, families and visitors, verifies appointment information, provides directions and responds to inquiries as appropriate
• Interviews new patients to determine eligibility; builds patient health record in the data base
• Interviews patient/family to determine primary visit purpose; routes workers’ compensation patients to appropriate service area
• Verifies insurance information, eligibility and benefit coverage to ensure understanding of requirements
• Reviews patient registration information for updates to ensure accuracy of billing
• Participates in orientation, on-the-job training and quality assurance programs/initiatives
• Prepares charts for appointments, orders medical records, creates labels/forms with proper patient data
• Copies insurance card and attaches to registration documents for timely payment of claims
• Requests tribal enrollment verification; refers to Eligibility Coordinator as needed
• Participates in various training and departmental activities; discusses performance needs with Supervisor
• Performs other duties as assigned.

Skills

Data entry

Customer service

Education

High school diploma

Job description

• Job Category Data Entry, Customer Service
• Relocation Expense Covered No
• Employee Type Non-Exempt FT
• Required Degree High school
• Manage Others No

Contact information

• Name Human Resources
• Phone [phone]

Description

The Patient Registrar performs a variety of customer service and routine administrative tasks to provide for efficient and courteous operations.

ESSENTIAL FUNCTIONS (include, but not limited to the following)

• Greets all patients, families and visitors, verifies appointment information, provides directions and responds to inquiries as appropriate
• Interviews new patients to determine eligibility; adds to data base as appropriate to build patient health record
• Interviews patient and/or family member to determine primary visit purpose; routes Worker’s Compensation patients to appropriate service area
• Verifies insurance information, eligibility and benefit coverage with parent/guardian to ensure understanding of requirements and/or constraints effecting treatment
• Reviews patient registration information for updates and/or changes to primary and secondary insurance coverage to ensure accuracy of billing
• Participates in departmental orientation, on the job training and quality assurance programs/initiatives
• Daily, prepares charts for appointments, orders medical records, makes copies of material, creates labels/forms and includes proper patient data to provide for efficient patient flow
• Copies insurance card and attaches to registration documents to ensure accuracy for timely payment of claim
• Requests tribal enrollment verification to ensure coverage; refers to Eligibility Coordinator as needed
• Participates in a variety of department and hospital educational programs to maintain current skill and competency levels; identifies and discusses performance or training needs with Supervisor
• Performs other duties as assigned.

Requirements

• One year of office experience in a hospital or healthcare setting, preferred
• High School Diploma or GED equivalent.

Indian Preference and Equal Employment Opportunity

SCAHC gives preference in hiring to San Carlos Apache Tribal members and other Native Americans in accordance with the San Carlos Apache Tribe’s Tribal Preference Policy, as set forth in Section 402 of the Tribe’s Human Resources Department Policies and Procedures Manual. Otherwise SCAHC does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect him/her because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, citizenship, veteran status, military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, SCAHC complies with all applicable federal, and Tribal laws governing nondiscrimination in employment.