Patient Registrar

Southeastern Medical Center; Lumberton (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Southeastern Medical Center in Lumberton, NC seeks a Registration Clerk to complete registrations by phone or in person, gathering demographics, financial and clinical information, determine insurance coverage, and verify coverages. Collect co-pays, deductibles and deposits as required.

Balancing cash drawers and key data into the EPIC system are essential. Minimum: High school diploma with one year of public-facing experience; proficient keyboarding and basic computer skills.

Qualifications

• High school diploma with at least 1 year of public-facing experience.
• Proficient in keyboarding and basic computer applications.
• Bilingual Spanish strongly preferred with good comprehension and verbal skills.

Responsibilities

• Complete registrations by phone or in person, gathering demographics, financial and clinical information and determine insurance coverage.
• Collect co-pays, deductibles and deposits; balance cash drawers; data entry into EPIC; manage work queues.
• Perform other registration tasks as needed.

Skills

Spanish bilingual

Keyboarding

Basic computing

Customer service

Education

High school diploma

College coursework (related field)

Tools

EPIC system

Job description

• POSITION SUMMARY
• Completes Registrations via phone or in person, gathering all appropriate Demographics, Financial, Clinical and other information required, determine proper insurance coverage, complete verifications of coverages through appropriate means. Collect co-pays, deductibles and deposits as required. Balancing cash drawers. Key data received into the EPIC system. Work Queues as assigned. Performing a variety of other Registration functions as necessary.
• EDUCATION, CREDENTIALS, TRAINING and EXPERIENCE:
  • Minimum Required:
    • High school diploma with one year of experience in providing services to the public, preferably in a healthcare setting.
    • Must be proficient in the use of keyboard and basic computer applications.
  • Preferred:
    • Above plus college level coursework in related field, Bi-Lingual with strong Spanish comprehension and verbal skills, advanced computing skills.