Patient Registrar

EvergreenHealth; Kirkland (WA); On-site; USD 52,000 - 80,000; Full time

Benefits offered by this job

Medical, vision and dental insurance

Retirement plans (457(b) and 401(a)

Tuition assistance for degrees

Paid Time Off

Job summary

EvergreenHealth in Kirkland, WA seeks a Registration Clerk to properly welcome patients and register them in the system, ensuring accurate patient identification and a smooth revenue cycle.

The role entails interviewing patients for demographics and billing data, assisting with consent forms, pre-registration, and performing point-of-service collections. It requires knowledge of medical terminology and strong communication skills.

Qualifications

• High School graduate or equivalent.
• Knowledge of medical terminology.
• Strong communication skills to effectively obtain information from patients, physicians, other clients.
• Ability to multitask and establish priorities.
• Ability to exercise good judgment in emergent situations, problem solving, and retain composure in stressful situations.
• Detail oriented and organized.

Responsibilities

• Interviews patient or representatives to obtain demographic and billing information.
• Assists patients in completing consent and/or workers' compensation forms.
• Completes pre-registration of patients prior to scheduled admission.
• Responsible for point-of-service collections.
• Identifies the need for financial counseling and refers to Financial Clearance Unit.
• Demonstrates knowledge of insurance payers and electronic verification systems.
• Works with House Supervisor for admits as needed.
• Updates patient type changes based on physician orders.
• Informs surgery patients of scheduled admit and times.
• Performs downtime procedures and assigns other duties as needed.

Skills

Communication skills

Multitasking

Detail oriented

Team collaboration

Professional communication

Education

High School diploma

Healthcare-related training

Job description

Wage Range: $25.12 - $38.55 per hour

Locations include: Kirkland, WA, Redmond, WA and Monroe, WA

Bonus: Up to $3000.00 for those new to EvergreenHealth

Pro-rated by FTE.

Posted wage ranges represent the entire range from minimum to maximum. For jobs with more than one level, the posted range reflects the minimum of the lowest level and the maximum of the highest level. Some positions also offer additional premiums based on shift, certifications or degrees. Job offers are determined based on a candidate's years of relevant experience, level of education and internal equity.

Job Summary

Represent EvergreenHealth as welcoming officials to patients and visitors and is responsible for accurate and courteous registration of patients in a manner that promotes EvergreenHealth's values that contributes towards an optimum patient experience. Accountable for the proper patient identification to ensure a patient safety. Initiates the Patient Revenue Cycle for maximum and timely reimbursement with utilization of registration functions/systems.

Primary Duties

• 1. Interviews patient or their representatives to obtain demographic and billing information via the registration area or the patient's bedside.
• 2. Assists patients in completing the appropriate consent and/or worker's compensation forms.
• 3. Completes pre-registration of patients prior to scheduled admission as necessary (may be conducted over phone or in person with patient or patient representative).
• 4. Responsible for point-of-service collections.
• 5. Identifies the need for financial counseling and refers the patient to the Financial Clearance Unit.
• 6. Demonstrates knowledge of insurance payers and the use of electronic systems for verification purposes.
• 7. Works with the House Supervisor for direct and scheduled admits as needed.
• 8. Responsible for updating patient type changes based on physician's orders.
• 9. Informs surgery patients of scheduled admit and surgery times.
• 10. Responsible for following downtime procedures.
• 11. Performs other duties as assigned

License, Certification, Education or Experience

REQUIRED for the position

• High School graduate or equivalent
• Knowledge of medical terminology.
• Ability to be flexible in work assignments, detail oriented and organized and works well with others in a professional manner.
• Strong communication skills to effectively obtain information from patients, physicians, other clients.
• Ability to function independently, organize work, multitask, and establish priorities.
• Numerical ability is required to discuss financial arrangements including deposit requirements.
• Ability to exercise good judgment in determining appropriate actions in emergent situations, problem solving, and retain composure in stressful situations.
• Detail oriented and organized.
• Ability to manage work volume and disseminate status updates to team members.

DESIRED for the position

• Vocational training or college degree in the healthcare setting.
• 2 year prior experience in a hospital or medical setting
• Working knowledge of insurances

Benefit Information

Choices that care for you and your family

At EvergreenHealth, we appreciate our employees’ commitment and contribution to our success. We are proud to offer a suite of quality benefits and resources that are comprehensive, flexible, and competitive to help our staff and their loved ones maintain and improve health and financial well-being.

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans (457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacationn }