Patient Referral & Scheduling Coordinator

United Digestive; Braselton (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

United Digestive is seeking a Referral Coordinator to manage patient appointments, maintain accurate records, and coordinate referrals across multiple office locations. The role requires attention to physician schedules, HIPAA compliance, and excellent patient communication.

The Referral Coordinator will travel to Metro area offices as needed, cross-train in front office duties, and support the Practice Manager with patient services and reminders.

Qualifications

• High School Diploma or GED required; CMA preferred.
• 2-3 years of specialty clinic experience, gastroenterology experience preferred.
• Bilingual preferred, but not required. Computer literacy with healthcare systems and MS Office.

Responsibilities

• Schedules, reschedules, and manages cancellations and no shows for patient visits and procedures.
• Maintains and updates physicians’ schedules and endoscopy block time; schedules patients according to availability.
• Collects and records accurate patient information per UD Documentation Requirements.
• Ensures procedures are scheduled in UD endoscopy suites; coordinates hospital scheduling when necessary.
• Answers incoming calls; addresses questions about appointments and referrals.

Skills

Medical office experience

HIPAA compliance

Computer literacy

Microsoft Office

Bilingual (preferred)

Education

High School Diploma or GED

Certified Medical Assistant (preferred)

Tools

Healthcare software

Microsoft Office

Job description

United Digestive is seeking a Referral Coordinator to manage patient appointments, maintain accurate records, and coordinate referrals across multiple office locations. The role requires attention to physician schedules, HIPAA compliance, and excellent patient communication.

The Referral Coordinator will travel to Metro area offices as needed, cross-train in front office duties, and support the Practice Manager with patient services and reminders.