Patient Referral & Care Coordination Specialist

ADP; Washington (District of Columbia); On-site; USD 33,000 - 36,000; Full time

Job summary

Bread for the City in Washington, DC seeks a Medical Referral Coordinator II to facilitate referrals to external specialty offices and hospitals, supporting timely, quality patient care. The role collaborates with Clinic Coordinators, maintains the referral tracking system, verifies eligibility, and ensures required authorizations are in place.

Candidates should have strong people skills, patience, and a commitment to serving low-income residents.

Qualifications

• Strong people skills and ability to work with diverse patients.
• Commitment to serving low-income residents.
• Good organizational skills and ability to juggle multiple tasks.
• Team player with collaborative mindset.
• Bilingual in Spanish or Mandarin preferred.

Responsibilities

• Facilitate referrals to external specialty offices or hospitals to support timely patient care.
• Maintain referral tracking and assist with barriers to access services.
• Verify patient eligibility and assign the correct specialty provider.
• Ensure required referral/authorization is in place before appointments.
• Document patient information in ECW and communicate with clinic staff.

Skills

People skills

Team player

Patience

Flexibility

Bilingual (Spanish/Mandarin)

Job description

Bread for the City in Washington, DC seeks a Medical Referral Coordinator II to facilitate referrals to external specialty offices and hospitals, supporting timely, quality patient care. The role collaborates with Clinic Coordinators, maintains the referral tracking system, verifies eligibility, and ensures required authorizations are in place.

Candidates should have strong people skills, patience, and a commitment to serving low-income residents.