Patient Referral Advocate & Coordinator

SWCHC, Inc.; Bridgeport (CT); On-site; USD 35,000 - 45,000; Full time

Job summary

SWCHC, Inc. in Bridgeport, Connecticut seeks a Referral Clerk responsible for managing medical referral services across its facilities. This role involves tracking referrals, ensuring accurate patient registration, and assisting patients with healthcare issues. The ideal candidate should possess a high school diploma, effective communication skills, and proficiency with Electronic Medical Management systems. Spanish ability is preferred. Join us to make a meaningful impact in patient care and support our community.

Qualifications

• High school diploma, preferably combined with medical assistant certification or previous referral service experience.
• Spanish speaking preferred but not required.
• Able to complete delegated tasks and displays accountability.

Responsibilities

• Maintain ongoing tracking and documentation on referrals.
• Address referrals in a timely manner.
• Assemble information on patient’s clinical background and provide to specialists.
• Contact insurance companies to ensure prior approval.
• Identify and utilize cultural resources to complete referrals.

Skills

Effective verbal and written communication skills

Proficient in Electronic Medical Management systems (NextGen, EPIC)

Resourcefulness in problem solving

Teamwork orientation

Organized and able to manage competing priorities

Education

High school diploma

Medical assistant certification

Job description

SWCHC, Inc. in Bridgeport, Connecticut seeks a Referral Clerk responsible for managing medical referral services across its facilities. This role involves tracking referrals, ensuring accurate patient registration, and assisting patients with healthcare issues. The ideal candidate should possess a high school diploma, effective communication skills, and proficiency with Electronic Medical Management systems. Spanish ability is preferred. Join us to make a meaningful impact in patient care and support our community.