Patient Recruiter

Medix; Waterbury (CT); On-site; USD 52,000 - 76,000; Full time

Job summary

Medix is seeking a Patient Recruitment Specialist to support clinical trial start-up and enrollment. You will identify potential participants, conduct outreach, and coordinate appointments while ensuring compliance with GCP, IRB, and safety standards.

Collaboration with clinical staff and regulatory teams is essential to meet enrollment goals. The role emphasizes strong communication, data accuracy, and the use of CTMS/CRM tools.

Qualifications

• Bachelor's degree preferred; equivalent experience considered.
• One year of clinical research or medical experience preferred.
• Healthcare call center, telemarketing, sales, marketing, or high-volume customer service experience is beneficial.
• Strong communication, interpersonal, organizational, and data-entry skills.
• Comfortable working toward performance metrics and enrollment goals.
• Proficiency in Microsoft Office; experience with CTMS/CRM platforms preferred.
• Healthcare or science background and familiarity with research regulations are a plus.

Responsibilities

• Conduct high-volume outreach by phone, text, email, and in person to recruit potential study participants.
• Respond to inbound calls, explain study opportunities, answer questions, and follow up with prospective participants.
• Ask screening questions using IRB-approved materials and collaborate with clinical staff regarding eligibility criteria.
• Schedule appointments and maintain positive relationships with prospective participants.
• Enter and maintain accurate participant information, recruitment activity, and follow-up records in CTMS/CRM systems and tracking databases.
• Track recruitment progress, update sponsor/CRO reporting systems, and prepare recruitment activity summaries.
• Support community outreach, physician practice chart reviews, and recruitment events.
• Collaborate with clinical, regulatory, and administrative teams to support enrollment goals.
• Follow GCP, IRB, protocol, OSHA, and applicable regulatory requirements while protecting participant confidentiality and safety.

Skills

Communication

Interpersonal skills

Data entry

Organizational skills

Education

Bachelor's degree

Equivalent experience

Tools

CTMS/CRM platforms

Microsoft Office

Job description

Overview

The Patient Recruitment Specialist supports clinical trial start-up and enrollment by identifying potential participants, conducting outreach, managing recruitment data, and coordinating appointments. This role works closely with clinical research staff and prospective participants to meet enrollment goals while maintaining compliance with research regulations.

Key Responsibilities

Conduct high-volume outreach by phone, text, email, and in person to recruit potential study participants.

Respond to inbound calls, explain study opportunities, answer questions, and follow up with prospective participants.

Ask screening questions using IRB-approved materials and collaborate with clinical staff regarding eligibility criteria.

Schedule appointments and maintain positive relationships with prospective participants.

Enter and maintain accurate participant information, recruitment activity, and follow-up records in CTMS/CRM systems and tracking databases.

Track recruitment progress, update sponsor/CRO reporting systems, and prepare recruitment activity summaries.

Support community outreach, physician practice chart reviews, and recruitment events.

Collaborate with clinical, regulatory, and administrative teams to support enrollment goals.

Follow GCP, IRB, protocol, OSHA, and applicable regulatory requirements while protecting participant confidentiality and safety.

Qualifications

Bachelor's degree preferred; equivalent experience considered.

One year of clinical research or medical experience preferred.

Healthcare call center, telemarketing, sales, marketing, or high-volume customer service experience is beneficial.

Strong communication, interpersonal, organizational, and data-entry skills.

Comfortable working toward performance metrics and enrollment goals.

Proficiency in Microsoft Office; experience with CTMS/CRM platforms preferred.

Healthcare or science background and familiarity with research regulations are a plus.