Patient Placement Coordinator, Transfer Center

Beth Israel Lahey Health; United States; On-site; USD 30,000 - 45,000; Full time

Job summary

The role requires attention to detail, multitasking, and knowledge of state rules governing death certificates; you will enter data, generate reports, and communicate with nursing units, physicians and hospital staff while protecting patient confidentiality.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 0-1 years related work experience required.
• The ability to multi-task in a fast-paced environment.
• Experience with computer systems including web-based applications and Microsoft Office.

Responsibilities

• Collaborates with Admission Facilitators to assign patient beds based on clinical necessity and other factors.
• Enters, updates, and maintains data into electronic registration system.
• Accurate data entry of death certificates using the state's electronic death registry system.
• Follow Massachusetts state laws regarding criteria when to report a death to the Medical Examiner.
• Report all deaths to NEOB and to Pathologists as needed for Autopsies.
• Monitors EPIC to ensure census numbers are correct.
• Runs and collates various reports and documents with clinical and statistical information from EPIC.
• Answers multi-telephone lines while maintaining patient confidentiality.
• Interacts with Nurses, Physicians, Directors, Medical Examiner, Funeral directors, and Unit coordinators.

Skills

Multitasking

Attention to detail

Patient confidentiality

Education

High School diploma or GED

Associate's degree

Tools

EPIC

Outlook

Word

Excel

PowerPoint

Access

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This is an onsite rotating shift located in Charlestown MA. The Patient Placement Coordinator works in collaboration with patients, families and staff from all sources of patient admissions. This person uses web-based tools to facilitate capacity throughput and communication among colleagues in patient placement and other nursing units. Maintains an in-depth knowledge of the state mandated rules and regulations governing the preparation of death certificates. Prioritizes the daily operation of the Transfer Center department in order to provide optimal, timely service to our customers. Attention to detail, and multi-tasking is essential in order to consistently monitor multiple computer systems and to appropriately place patients. Reconciles multiple systems to confirm accurate patient placement.

Job Description

The Patient Placement Coordinator works in collaboration with patients, families and staff from all sources of patient admissions. This person uses web-based tools to facilitate capacity throughput and communication among colleagues in patient placement and other nursing units. Maintains an in-depth knowledge of the state mandated rules and regulations governing the preparation of death certificates. Prioritizes the daily operation of the Transfer Center department in order to provide optimal, timely service to our customers. Attention to detail, and multi-tasking is essential in order to consistently monitor multiple computer systems and to appropriately place patients. Reconciles multiple systems to confirm accurate patient placement.

Location: Schrafft City Center in Charlestown, MA on-site

Schedule: 36 hours-Rotating day/night and weekend

Shift 7AM-7:30PM and 7PM-7:30AM

Essential Responsibilities

• Collaborates with Admission Facilitators to assign patient beds based on clinical necessity and other multiple factors.
• Enters, updates, and maintains data into electronic registration system.
• Accurate data entry of death certificates using the state's electronic death registry system.
• Following Massachusetts state laws regarding criteria when to report a death to the Medical Examiner.
• Report all deaths to NEOB, and to Pathologists as needed for Autopsies.
• Monitors EPIC to ensure census numbers are correct.
• Runs and collates various reports and other documents based on that information along with clinical and statistical information from the EPIC system.
• Answers multi-telephone lines in a polite and courteous manner, in dealing with all customers and external callers looking for patient information, while maintaining patient confidentiality.
• Interacts with multi-disciplinarians including nurses, physicians, directors, Medical Examiner, Funeral directors, and Unit coordinators (essential)

Required Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 0-1 years related work experience required.
• The ability to multi-task in a fast-paced environment.
• Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.

Preferred Qualifications

• Working knowledge of Medical Terminology preferred.
• Prior experience in a hospital or health care environment strongly preferred.

Pay Range

Pay Range: $22.00 - $32.69

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.

Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together.

Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives.

Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled At Beth Israel Lahey Health, we are driving the change in health care that Massachusetts wants and needs.

Our culture promotes continuous learning, growth, innovation and a sense of belonging.

We make it a priority to offer comprehensive compensation and benefits and help you achieve a healthy and balanced life.

While you're busy caring for and supporting our patients, we take care of you.