Patient Placement Coordinator, Transfer Center

Beth Israel Lahey Health; Boston (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

Beth Israel Lahey Health in Charlestown, MA is seeking a Patient Placement Coordinator for on-site, rotating day/night and weekend shifts. This 36-hour position collaborates with patients, families and staff to optimize admissions and bed placement using web-based tools and EPIC.

The role requires strong data-entry skills, attention to detail, and the ability to manage multiple systems while ensuring regulatory compliance related to death certificates where applicable.

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 0-1 years related work experience required.
• Ability to multi-task in a fast-paced environment.
• Experience with computer systems including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint, Access).
• Working knowledge of Medical Terminology preferred.
• Prior experience in a hospital or health care environment strongly preferred.

Responsibilities

• Collaborates with Admission Facilitators to assign patient beds based on clinical necessity and other factors.
• Enters, updates, and maintains data into electronic registration system (EPIC).
• Performs accurate data entry of death certificates using the state registry as required.
• Monitors census numbers and generates reports from the EPIC system.
• Answers multi-telephone lines politely while maintaining patient confidentiality.
• Interacts with nurses, physicians, directors, Medical Examiner, Funeral directors and Unit coordinators.

Skills

Multi-tasking

Computer systems

Microsoft Office

Education

High School diploma or GED

Associate's degree preferred

Tools

EPIC

Job description

Charlestown, MA • Beth Israel Lahey Health • Full-time • RotatingWhen you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.This is an onsite rotating shift located in Charlestown MA.The Patient Placement Coordinator works in collaboration with patients, families and staff from all sources of patient admissions.This person uses web-based tools to facilitate capacity throughput and communication among colleagues in patient placement and other nursing units.Maintains an in-depth knowledge of the state mandated rules and regulations governing the preparation of death certificates.Prioritizes the daily operation of the Transfer Center department in order to provide optimal, timely service to our customers.Attention to detail, and multi-tasking is essential in order to consistently monitor multiple computer systems and to appropriately place patients.Reconciles multiple systems to confirm accurate patient placement.Job Description:Location: Schrafft City Center in Charlestown, MA on-siteSchedule:36 hours-Rotating day/night and weekendShift 7AM-7:30PM and 7PM-7:30AMThe Patient Placement Coordinator works in collaboration with patients, families and staff from all sources of patient admissions. This person uses web-based tools to facilitate capacity throughput and communication among colleagues in patient placement and other nursing units. Maintains an in-depth knowledge of the state mandated rules and regulations governing the preparation of death certificates. Prioritizes the daily operation of the Transfer Center department in order to provide optimal, timely service to our customers.Attention to detail, and multi-tasking is essential in order to consistently monitor multiple computer systems and to appropriately place patients. Reconciles multiple systems to confirm accurate patient placement.Essential ResponsibilitiesCollaborates with Admission Facilitators to assign patient beds based on clinical necessity and other multiple factors.Enters, updates, and maintains data into electronic registration system.Accurate data entry of death certificates using the state's electronic death registry system. Following Massachusetts state laws regarding criteria when to report a death to the Medical Examiner. Report all deaths to NEOB, and to Pathologists as needed for Autopsies.Monitors EPIC to ensure census numbers are correct. Runs and collates various reports and other documents based on that information along with clinical and statistical information from the EPIC system.Answers multi-telephone lines in a polite and courteous manner, in dealing with all customers and external callers looking for patient information, while maintaining patient confidentiality.Interacts with multi-disciplinarians including nurses, physicians, directors, Medical Examiner, Funeral directors, and Unit coordinators (essential)Required Qualifications:High School diploma or GED required. Associate's degree preferred.0-1 years related work experience required.The ability to multi-task in a fast-paced environment.Experience with computer systems required, including web based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access.Preferred Qualifications:Working knowledge of Medical Terminology preferred.Prior experience in a hospital or health care environment strongly preferred.Pay Range:$22.00 – $32.69The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledJob detailsEmployment: Full-timeHours/Week: 36Shift: RotatingCategory: Care Management / Patient Care CoordinationPay Range: $22.00 - $32.69FLSA: Non-ExemptReq ID: JR105501