Patient Operations Coordinator (Flexible Hours)

UNIFI Healthcare; Clinton (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Unifi Healthcare is seeking an Operations Coordinator to support patients and ensure seamless operation across order management and fulfillment. The role emphasizes data entry, customer service, and collaboration with multiple teams to maintain efficient workflows.

The ideal candidate will be detail‑oriented, proactive, and capable of handling tasks independently with strong communication skills and proficiency in Microsoft Office and Brightree DME.

Qualifications

• Experience in data entry services and/or purchasing, preferably in a Durable Medical Equipment (DME) office or similar environment.
• Excellent people and computer skills; including proficiency with Microsoft Office.
• Familiarity with Brightree DME database or similar software is highly desired.
• Excellent interpersonal and communication skills.
• Strong organizational skills and attention to detail; ability to multitask.
• A proactive individual who identifies tasks that need to be accomplished and takes the initiative to complete them independently.

Responsibilities

• Order Management: inbound/outbound calls, creating, processing, and tracking patient orders.
• Assisting other team members with tasks such as contacting patients and obtaining documentation.
• Cross-Department Collaboration: coordinating with Authorizations and Fulfillment.
• Delivery Coordination: supporting deliveries, service requests, and packaging/shipping.
• Inventory Management: monitoring stock levels and restocking.
• Data Entry: updating patient records in Brightree or OneDrive.
• Overseeing specialized tasks requiring advanced knowledge and adherence to policies.

Skills

Data entry

Customer service

Phone communication

Organizational skills

Multitasking

Team collaboration

Tools

Brightree DME

Microsoft Office

Job description

Unifi Healthcare is seeking an Operations Coordinator to support patients and ensure seamless operation across order management and fulfillment. The role emphasizes data entry, customer service, and collaboration with multiple teams to maintain efficient workflows.

The ideal candidate will be detail‑oriented, proactive, and capable of handling tasks independently with strong communication skills and proficiency in Microsoft Office and Brightree DME.