Patient/Office Coordinator

KDMC Ashland Hospital Corporation; Bellefonte (Centre County); On-site; USD 30,000 - 42,000; Full time

Job summary

UK King's Daughters is seeking a front desk coordinator to manage patient workflow in a busy clinic. The role includes registration, scheduling, and insurance plan coordination, ensuring efficient office operations and accurate documentation.

You will communicate with patients, staff, and providers to support a positive patient experience. Ideal candidates will have 2-3 years of healthcare experience, strong organizational skills, and the ability to work independently as part of a collaborative

Qualifications

• High school diploma or equivalent experience.
• 2-3 years of experience in a healthcare, clinical setting, or a relevant area.

Responsibilities

• Supports daily clinic operations including patient scheduling, pre-registering and registering patients, maintaining medical records, managing orders, conducting follow-up calls, and obtaining pre-authorizations as appropriate.
• Assists in maintaining office supplies and equipment as needed.
• Maintains timely and appropriate communication with patients, families, and other individuals.
• Manages time effectively to serve multiple projects.
• Performs duties with self-motivation, independent judgment, and teamwork.
• Provides oversight, support, and accountability for all front desk functions performed by front office assistants, if applicable.
• Performs other duties as assigned.

Education

High school diploma or equivalent experience

Job description

At UK King's Daughters, we’re not just a healthcare facility — we’re a family of dedicated professionals who share a passion for making a meaningful difference in the lives of our patients. We’re more than just a place to work; we’re a place to grow, thrive, and contribute to our community.

Job Summary

Responsible for managing patient workflow operations, including registration, pre-authorization, scheduling, and insurance plan of care. Performs routine and complex clerical and secretarial duties to support clinic functions. Coordinates communication between patients, staff, and providers. Ensures efficient office operations and accurate documentation. Supports overall clinic effectiveness and patient experience.

Essential Functions

• Supports daily clinic operations including patient scheduling, pre-registering and registering patients, maintaining medical records, managing orders, conducting follow-up calls, and obtaining pre-authorizations as appropriate.
• Assists in maintaining office supplies and equipment as needed.
• Maintains timely and appropriate communication with patients, families, and other individuals.
• Manages time effectively to serve multiple projects.
• Performs duties with self-motivation, independent judgment, and teamwork.
• Provides oversight, support, and accountability for all front desk functions performed by front office assistants, if applicable.
• Performs other duties as assigned.

Education Requirement

High school diploma or equivalent experience

Experience Requirement

• 2-3 years of experience in a healthcare, clinical setting, or a relevant area
• An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures

N/A

Working Conditions

1. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)
2. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never
3. Standing or walking with objects up to 10lbs: 3. Intermittent (10% - 50% of the time)
4. Standing or walking with objects up to 25lbs: 2. Occasional (< 10% of the time)
5. Sitting at computer workstation for extended periods: 3. Intermittent (10% - 50% of the time)
6. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 2. Occasional (< 10% of the time)
7. Repetitive motion: 3. Intermittent (10% - 50% of the time)
8. Working at heights above 4 feet: 1. Never
9. Working in confined spaces: 1. Never
10. Risk of injuries from use of equipment on the job: 2. Occasional (< 10% of the time)
11. Job-related travel: 2. Occasional (< 10% of the time)
12. Loud noises: 1. Never
13. Temperature extremes: 1. Never
14. Hazardous chemicals and fumes including waste: 2. Occasional (< 10% of the time)
15. Radiation: 1. Never
16. Burns: 1. Never
17. Cuts/Punctures: 2. Occasional (< 10% of the time)
18. Bloodborne/airborne pathogens: 2. Occasional (< 10% of the time)
19. Recombinant DNA or viral vectors: N/A
20. Combative/violent people: 2. Occasional (< 10% of the time)
21. Animal handling (including carcasses): 1. Never
22. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires intermittent sitting at a computer workstation for extended periods of time; performing tasks with repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; occasional standing or walking with objects up to 25 pounds; and occasional lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk of back injury from moving, lifting, or positioning patients, equipment, or materials.

Additional Job Descriptions

N/A Department: KDIP FAC RHEUMATOLOGY Shift: Day (United States of America) Time Type: Full time Address: 1000 Ashland Drive City, State: Ashland, Kentucky