Patient Observer - Continuous Video Monitoring Unit - Night Shift

Geisinger; Danville (PA); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Medical benefits from day one

Tuition reimbursement

Life insurance

Paid time off (PTO)

Job summary

Geisinger in Pennsylvania is hiring a patient observer for continuous video monitoring in the Continuous Video Monitoring Unit. You will monitor patients at high risk for falls or confusion, communicate with staff, and ensure patient safety using camera systems.

The role requires on-site work in a clinical setting with three 12-hour night shifts (7:00pm–7:30am), including some weekends and holidays. No prior experience is required as comprehensive on‑the‑job training is provided.

Qualifications

• Must demonstrate the ability to communicate effectively with coworkers, staff, patients and families.
• Thorough understanding of the monitoring process and efficient use of camera equipment.

Responsibilities

• Redirects impulsive and harmful behavior.
• Maintains ongoing surveillance of patients’ behavior and notifies nursing/clinicians of changes.
• Initiates and discontinues monitoring on admission, transfer or discharge.
• Troubleshoots monitors with nursing staff and contacts clinical engineering/IT as needed.
• Maintains continuous video surveillance of multiple patients.
• Calls for assistance when needed.
• Participates in shift reports and communicates pertinent information to the RN.
• Engages with patients to keep them focused and adheres to confidentiality.

Skills

Communication

Teamwork

Observation skills

Confidentiality

Job description

Benefits of working at Geisinger:

• Full benefits (medical, dental and vision) starting on day one
• Three medical plan choices, including an expanded network for out-of-area employees and dependents
• Pre-tax savings plans with healthcare and dependent care flexible spending accounts (FSA) anda health savings account (HSA)
• Company-paid life insurance, short-term disability, and long-term disability coverage
• 401(k) plan that includes automatic Geisinger contributions
• Generous paid time off (PTO) plan that allows you to accrue time quickly
• Up to $5,000 in tuition reimbursement per calendar year
• MyHealth Rewards wellness program to improve your health while earning a financial incentive
• Family-friendly support including adoption and fertility assistance, parental leave pay, military leave pay and a free Care.com membership with discounted backup care for your loved ones
• Employee Assistance Program (EAP): Referrals for childcare, eldercare, & pet care; Access free legal guidance, mental health visits, work-life support, digital self-help tools and more
• Voluntary benefits including accident, critical illness, hospital indemnity insurance, identity theft protection, universal life and pet and legal insurance
• Shared governance structure that empowers our nursing support staff
• On the job training and education
• Professional opportunities for growth and advancement
• Support and mentorship from a full range of dedicated nursing leaders
• Community involvement through our Employee Resource Groups
• Employee referral incentive program
• Geisinger values and prioritizes the safety and security of our staff by investing in a Strongline Alert Notification system worn by our staff, robust camera surveillance system, metal detectors at certain locations and security guards/K9 program on campus.

Job Description

Responsible for continuous video monitoring for patient safety as an additional tool in the plan of care for patients at high risk for falls, confusion, impaired mobility, etc. Must demonstrate the ability to work cooperatively and communicate effectively with coworkers, staff, patients and patient’s family. Demonstrate a thorough understanding of the monitoring process and effective, efficient use of the camera monitoring equipment. The patient observer has completed the iObserver competency assessment.

• Redirects impulsive and harmful behavior.
• Maintains ongoing, high-level surveillance of patients’ behavior and notifies nursing and clinicians of any changes or if the patient requires assistance.
• Initiates and discontinues monitoring equipment on admission, transfer, or discharge.
• Troubleshoots monitors with nursing staff and contacts clinical engineering or IT as appropriate.
• Maintains continuous video surveillance of multiple patients at one time, unless otherwise instructed by the nursing staff.
• Calls for assistance when unable to redirect patient or there is a potential for self-injury.
• Participate in report at the beginning and end of shift, making sure to inform Registered Nurse of any pertinent information at the end of the shift.
• Talks to the patient and use conversation to keep them focused.
• Adheres to confidentiality of information acquired pertaining to patients, clinicians, employees, and visitors
• Develops a rapport and cooperative relationship with nursing and clinical staff and responds to requests from healthcare providers.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

Unit:Continuous Video Monitoring Unit

Schedule: Three 12-hour night shifts (7:00pm - 7:30am) including every other weekend and holiday.

No experience required. Comprehensive on the job training provided.