PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

TouchPoint Support Services; Mequon (WI); On-site; USD 22,000 - 28,000; Full time

Job summary

TouchPoint Support Services in Mequon, Wisconsin is hiring immediately for full-time and part-time Patient Observation Assistant positions. The role involves monitoring patients under RN direction, ensuring safety, and supporting hospital staff.

The fixed pay rate is $16.00 per hour; schedules vary with rotating weekends and holidays. Online applications accepted only.

Qualifications

• Previous related experience is preferred.

Responsibilities

• Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.
• Completes observation reports at established interval.
• Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Assists in calming and/or reorienting patient in cases of agitation or confusion.
• Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment.

Job description

• We are hiring immediately for full time and part time PATIENT OBSERVATION ASSISTANT positions.
• Address: Columbia St Mary Ozaukee - 13111 North Port Washington Road, Mequon, WI 53097. Note: online applications accepted only.
• Schedule: Full time and part time schedules. Days and hours may vary; rotating weekends and holidays. More details upon interview.
• Requirement: Previous related experience is preferred.
• Fixed Pay Rate: $16.00 per hour

TouchPoint

• We are hiring immediately for full time and part time PATIENT OBSERVATION ASSISTANT positions.
• Address: Columbia St Mary Ozaukee - 13111 North Port Washington Road, Mequon, WI 53097. Note: online applications accepted only.
• Schedule: Full time and part time schedules. Days and hours may vary; rotating weekends and holidays. More details upon interview.
• Requirement: Previous related experience is preferred.
• Fixed Pay Rate: $16.00 per hour

If serving others is in your blood and you thrive on helping people heal, TouchPoint is the place for you! As part of Compass Healthcare, we care deeply for people, build belonging, and serve with detail, quality, and excellence to set the stage for healing.

We’re TouchPoint Support Services, and our mission is to serve up hospitality for patients, families, and visitors at Ascension Health hospitals across the U.S. From meals to facilities to patient support, our work creates moments that matter. This takes a big heart, a commitment to do the right thing, and the belief that together we can achieve more than we ever could alone. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.

We asked some of our associates why they love working for Touchpoint.

Job Summary

Summary: Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.

Essential Duties and Responsibilities

• Visually and audibly monitors the assigned patient's condition and behavior at all times.
• Completes observation reports at established interval.
• Takes initiative in compassionately rendering service or responding to needs. Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.
• Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Verbally redirects the patient from engaging in at-risk behaviors.
• Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
• Participates in collaborative identification and reporting of patient safety issues. Assures patient environment is safe; reports any safety hazards to the charge nurse. Removes visible hazards and reports as appropriate.
• Assists in calming and/or reorienting patient in cases of agitation or confusion.
• Assists with keeping patient's room safe and orderly.
• Accompanies patient when diagnostic testing is required.
• Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations. Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.
• Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment. Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.
• Assists patient with ordering dietary tray and setting up of patient's meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
• Responds rapidly and thoroughly to emergencies, special needs, etc.
• Accepts suggestions and direction from supervisors and hospital staff.
• Demonstrates knowledge