PATIENT OBSERVATION ASSISTANT (FULL TIME AND PART TIME)

TouchPoint Support Services; Anderson (IN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Voluntary Benefits including Critical-

Legal Services

Choice Auto and Home Program

Job summary

TouchPoint Support Services seeks a dedicated observer to monitor patients under RN direction. Responsibilities include documenting observations, supporting patient safety, and assisting with basic care needs while maintaining bedside presence and teamwork with staff.

The role emphasizes reliable observation, prompt escalation of concerns, and collaboration with nursing teams to ensure a safe patient environment. On-site work with regular communication among staff is required.

Qualifications

• High School Diploma or GED required or equivalent.
• CPR AED or BLS-HCP certification within 30 days of hire, if required.
• Ability to walk or stand for prolonged periods; lift up to 50 pounds.

Responsibilities

• Visually and audibly monitors the patient's condition and behavior at all times.
• Completes observation reports at established intervals.
• Remains at the bedside unless relieved by staff and assists with basic patient needs.
• Responds rapidly to emergencies and communicates with the nurse as needed.
• Participates in hand-offs and reports safety concerns to the charge nurse.

Skills

Patient observation

Safety awareness

Teamwork

Education

High School Diploma or GED

CPR AED or BLS-HCP certification within 30 days

Job description

Job Summary

Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.

Essential Duties and Responsibilities

• Visually and audibly monitors the assigned patient's condition and behavior at all times.
• Completes observation reports at established interval.
• Takes initiative in compassionately rendering service or responding to needs. Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.
• Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Verbally redirects the patient from engaging in at-risk behaviors.
• Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
• Participates in collaborative identification and reporting of patient safety issues. Assures patient environment is safe; reports any safety hazards to the charge nurse. Removes visible hazards and reports as appropriate.
• Assists in calming and/or reorienting patient in cases of agitation or confusion.
• Assists with keeping patient\'s room safe and orderly.
• Accompanies patient when diagnostic testing is required.
• Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations. Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.
• Participates in hand-off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment. Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.
• Assists patient with ordering dietary tray and setting up of patient\'s meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
• Responds rapidly and thoroughly to emergencies, special needs, etc.
• Accepts suggestions and direction from supervisors and hospital staff.
• Demonstrates knowledge of department policies and procedures. Honors department\'s attendance, break, behavior, dress, personal hygiene, and safety codes.
• Honors all confidentiality and other regulatory requirements.
• Accepts and absorbs department and hospital education program.
• Assists other associates as necessary. Responds to direction as provided.
• Performs other duties as assigned.

Qualifications

• High School Diploma, GED or equivalent is required
• Current CPR AED or basic life Support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.
• Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds.
• One to two years of previous experience is preferred.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.