PATIENT OBSERVATION ASSISTANT (PART TIME)

TouchPoint Support Services; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Retirement Plan

Health and Wellness Programs

Employee Assistance Program

Job summary

TouchPoint Support Services in Austin, Texas, is seeking an Observer responsible for monitoring patients under the guidance of nursing staff. Candidates should have a High School Diploma, a current CPR or BLS certification, and be able to lift up to 50 pounds. The role involves maintaining patient safety and providing compassionate assistance while observing patients continuously. Benefits include a health plan and retirement options for full-time associates.

Qualifications

• High School Diploma or equivalent is required.
• Current CPR AED or BLS-HCP certification required within 30 days of hire.
• One to two years of previous experience is preferred.

Responsibilities

• Monitors assigned patient's condition and behavior continuously.
• Participates in patient safety reporting and ensures a safe environment.
• Responds rapidly to emergencies and special needs.

Skills

Ability to walk or stand for prolonged periods

Compassionate service interaction

Ability to lift up to 50 pounds

Education

High School Diploma, GED or equivalent

CPR AED or BLS-HCP certification

Job description

Job Summary

Provides visual and audible observation of assigned patients under the direction of a Registered Nurse (RN) and unit manager.

Essential Duties and Responsibilities

• Visually and audibly monitors the assigned patient's condition and behavior at all times.
• Completes observation reports at established intervals.
• Takes initiative in compassionately rendering service or responding to needs. Interacts hospitably, cheerfully and supportively with staff, patients, visitors and work colleagues.
• Remains at the bedside of assigned patient at all times unless relieved by an appropriate staff member.
• Verbally redirects the patient from engaging in at‑risk behaviors.
• Seeks help or advice as soon as possible when patient appears to be in medical distress or poses a threat, and escalates to assigned medical professionals.
• Participates in collaborative identification and reporting of patient safety issues. Assures patient environment is safe; reports any safety hazards to the charge nurse. Removes visible hazards and reports as appropriate.
• Assists in calming and/or reorienting patient in cases of agitation or confusion.
• Assists with keeping patient’s room safe and orderly.
• Accompanies patient when diagnostic testing is required.
• Immediately summons the nursing staff if the patient requires assistance, control, or other nursing interventions, or exhibits unusual behavior or verbalizations. Immediately reports any potentially dangerous behavior or concerning conversations to the nurse.
• Participates in hand‑off of pertinent information/behavior about assigned patient when arriving on unit and upon completion of shift assignment. Arranges coverage around meal break times with nurse and informs nurse prior to leaving patient for any reason.
• Assists patient with ordering dietary tray and setting up of patient’s meal tray; assists with basic positioning of patient; assists with patient wheelchair rides and/or ambulation if patient is stable and gait has been previously determined safe by assigned staff nurse.
• Responds rapidly and thoroughly to emergencies, special needs, etc.
• Accepts suggestions and direction from supervisors and hospital staff.
• Demonstrates knowledge of department policies and procedures. Honors department’s attendance, break, behavior, dress, personal hygiene, and safety codes.
• Honors all confidentiality and other regulatory requirements.
• Accepts and absorbs department and hospital education program.
• Assists other associates as necessary. Responds to direction as provided.
• Performs other duties as assigned.

Qualifications

• High School Diploma, GED or equivalent is required.
• Current CPR AED or basic life support healthcare provider (BLS-HCP) certification required within 30 days of hire, if required at the facility.
• Ability to walk or stand for prolonged periods. Requires bending, stooping, reaching up, and lifting up to 50 pounds.
• One to two years of previous experience is preferred.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical (for full‑time)
• Dental (for full‑time)
• Vision (for full‑time)
• Life Insurance/AD (for full‑time)
• Disability Insurance (for full‑time)
• Commuter Benefits (for full‑time)
• Employee Assistance Program (for full‑time)
• Flexible Spending Accounts (FSAs) (for full‑time)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, or copy/paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Touchpoint.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Touchpoint maintains a drug‑free workplace.