Patient Nutrition Assistant (PRN) - Menu & Diet Orders

3M HEALTHCARE; Akron (OH); On-site; USD 19,286 - 27,552; Full time

Job summary

Cleveland Clinic Akron General is seeking a PRN Nutrition Assistant to support menu delivery and assist patients with meal selections based on approved dietary orders. You will verify and enter orders into our dietary menu system while maintaining communication between care units and patients to ensure meal accuracy.

A PRN caregiver in this position works varying days from 6:00AM – 2:30PM. You will use CBORD to process selections, verify with a Registered Dietitian when needed, and follow

Qualifications

• High School Diploma or GED.
• Ability to understand dietary terms and information.
• Proficiency in the use of basic computer software applications.

Responsibilities

• Deliver and pick up menus from patients and patient care units.
• Explain the meal selection process to new patients and assist with menu selections.
• Obtain patient preferences, dislikes, and other information to ensure quality food delivery to patients.
• Assist patients with menu selection either over the phone or in person to verify meal selections based on established schedule or as required.
• Offer various food options based on patients' diet orders and availability from the kitchen.
• Enter the appropriate information into a hand‑held system or computer.
• Review entries for proper adherence to dietary orders.
• Follow up with patients if menu selections appear incomplete or insufficient.
• Handle a large volume of inbound patient calls in a timely manner.
• Collect and process patient meal selections efficiently using the CBORD system.
• Ensure patient safety and accuracy by utilizing two patient identifiers during all communications.
• Escalate critical issues to management promptly when necessary and maintain efficiency.
• Ensure prompt response to requests for service and follow up if delays or product availability problems are identified.
• Update patient lists to verify meal selections or diet order changes.
• Check trays for accuracy prior to meals being delivered to patients.
• Run tray tickets for meal service, compare diet lists with tray tickets, adjust tray tickets, note changes and verify with a Registered Dietitian if necessary.
• Provide excellent service to others by monitoring computer messages, following through on all requests, notifying the appropriate caregivers, answering the phone, following up on messages and acting to remedy complaints.
• Perform various clerical duties, run lists and worksheets, distribute to staff and assist with inventory and storage of menus and other items.

Skills

Dietary terminology

Computer literacy

Education

High School Diploma or GED

Job description

Cleveland Clinic Akron General is seeking a PRN Nutrition Assistant to support menu delivery and assist patients with meal selections based on approved dietary orders. You will verify and enter orders into our dietary menu system while maintaining communication between care units and patients to ensure meal accuracy.

A PRN caregiver in this position works varying days from 6:00AM – 2:30PM. You will use CBORD to process selections, verify with a Registered Dietitian when needed, and follow