Nutrition Assistant

Cleveland Clinic; Akron (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

Cleveland Clinic Akron General is seeking a Nutrition Assistant to join our dietary team in Akron. You will support meal delivery and patient meal choices under supervision, ensuring dietary orders are accurately followed and communicated between care units.

This role requires attention to dietary details, basic computer use, and strong patient service skills. Evening shifts from 3:30pm–7:30pm support our patient-centered care model and collaboration with Registered Dietitians.

Qualifications

• High School Diploma or GED required.
• Ability to understand dietary terms and information.
• Proficiency in basic computer applications.

Responsibilities

• Deliver and pick up menus and meals for patients.
• Enter dietary orders into the menu system (CBORD).
• Verify meal selections with patients and care units.
• Communicate dietary needs between units to ensure accuracy.
• Provide excellent patient service and handle calls re meal orders.
• Assist with inventory and stocking of menus.

Skills

Dietary terms knowledge

Basic computer use

Education

High School Diploma or GED

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Nutrition Assistant

Location

Akron

Facility

Akron General Medical Center

Department

Dietary-Cleveland Clinic Akron General

Job Code

AK9906

Shift

Evenings

Schedule

3:30pm-7:30pm

Job Summary

USW Bid Period: 07/16/26 - 07/22/26

Job Details

Join us at Cleveland Clinic Akron General Hospital where we have been providing world-class care to our community for over 100 years. Here, we strive for patient-centered care and comfort with our collaborative team of healthcare professionals. We are committed to serving the community andtreatingour patients asfamilies.

Akron General understands that keeping up with nutritional needs is essential to staying well. As a Nutrition Assistant, you will work under the direct supervision of the Director of Food & Nutrition or designated supervisor andbe responsible formenu delivery andassistingpatients with their meal selections based on their approved dietary orders. You will also verify and enter orders into our dietary menu system whilemaintainingcommunication between care units and patientsregardingnutrition and dietetics to ensure meal accuracy. In this position, your efforts can leave a positive impression on patients and their families every day.

Acaregiver in this positionworkseveningsfrom3:30PM – 7:30PM.

A caregiver who excels in this role will:

• Deliver and pick up menus from patients and patient care units.

• Explain the meal selection process to new patients andassistwith menu selections.

• Obtain patient preferences,dislikesand other information to ensure quality food delivery to patients.

• Assistpatients with menu selection either over the phone or in person to verify meal selections based on established schedule or asrequired.

• Offer various food options based on patients’ diet orders and availability from the kitchen.

• Enter theappropriate informationinto a hand-held system or computer.

• Review entries for proper adherence to dietary orders.

• Follow upwith patients if menu selections appear incomplete or insufficient.

• Handle a large volume of inbound patient callsin a timely manner.

• Collect and process patient meal selections efficiently using the CBORD system.

• Ensure patient safety and accuracy by utilizing two patient identifiers during all
  communications.

• Escalate critical issues to management promptly to ensure resolution andmaintainefficiency.

• Ensure prompt response to requests for service and follow up if delays or product availability problems areidentified.

• Update patient lists to verify meal selections or diet order changes.

• Check trays for accuracy prior to meals being delivered to patients.

• Run tray tickets for meal service, compare diet lists with tray tickets, adjust tray tickets, notechangesand verify with a Registered Dietitian if necessary.

• Provide excellent service to others by monitoring computer messages, following through on all requests, notifying theappropriate caregivers, answering the phone, following up onmessagesand acting to remedy complaints.

• Perform various clerical duties, run lists andworksheetsand distribute to staff andassistwith inventory and storage of menus and other items.

• Prepare items for unit orders, stock supplies, fill orders from inventory
  with proper documentation for charging and adhere to order amounts and standard stock levels.

Minimum qualifications for the ideal future caregiver include:

• HighSchoolDiploma or GED

• Ability to understand dietary terms and information

• Proficiencyin the use of basic computer software applications

Preferred qualifications for the ideal future caregiver include:

• Sixmonths of dietary experience

Physical Requirements:

• Must be able to lift 30 lbs or more.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.