Patient Nurse Navigator - Electrophysiology (EP)

aah; Charlotte (NC); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Retirement plan

Educational assistance

Job summary

Advocate Health is seeking a Nurse Navigator for Cardiology: Electrophysiology in Charlotte, NC. The role supports patients with arrhythmia throughout the procedural care journey, coordinating care from referral and treatment planning through procedure prep, recovery, and follow-up.

Primary focus on ablation-related procedures and adherence to clinical pathways. BSN required with RN licensure in the applicable state and specialty certification within 2 years.

Qualifications

• BSN degree required.
• Current RN licensure in the practicing state.
• Certification in the appropriate specialty within 2 years of hire.

Responsibilities

• Coordinate patient care from diagnosis through follow-up to improve efficiency and quality.
• Serve as patient advocate and liaison to ensure access to resources and services.
• Educate patients and families about diagnosis, work-up, treatments, and follow-up.
• Act as liaison for patients and families between departments.
• Schedule exams, procedures, and appointments; identify gaps in care and coordinate follow-up.
• Assess new patients for emotional and social needs and refer to needed resources.
• Monitor patient satisfaction and address barriers to timely care.

Skills

Care coordination

Patient education

Communication

Education

BSN

RN licensure

Specialty certification within 2 years

Job description

Department: 02051 GCMG SHVI: Kenilworth - Cardiology: Electrophysiology

Status: Full time

Benefits Eligible: Yes

Hours Per Week: 40

Schedule Details/Additional Information

• full time days, Monday - Friday
• 1 year of cardiac RN experience preffered

Pay Range

$41.10 - $61.65

This position supports patients with arrhythmia throughout the procedural care journey, serving as a consistent clinical resource from referral and treatment planning through procedure preparation, recovery, and follow-up. The Nurse Navigator coordinates care across Electrophysiology providers, procedural teams, imaging, anesthesia, pharmacy, scheduling, and referring clinicians to promote timely access and a seamless patient experience. Responsibilities include patient education, assessment of barriers to care, coordination of required testing and pre-procedure instructions, anticoagulation and medication-plan reinforcement, post-procedure follow-up, symptom triage, and escalation of clinical concerns. The role primarily supports patients undergoing ablation and related procedures, while helping ensure adherence to established clinical pathways and continuity of care across inpatient and outpatient settings.

Job Description

Coordinate the patient's care to increase the efficiency and quality of care that is delivered to the patient. This role will start with the time of the patient's diagnosis and will continue through the patient's journey throughout their care. Will be the patient advocate and care for them in a highly supportive and personal manner and also will serve as a liaison to ensure that patients and families receive resources and services as needed.

Essential Functions

• Provides language specific education, psychosocial support, and necessary resources for newly diagnosed patients pertinent to their specific disease, and their families, and coordinates appropriate referrals for those needed services.
• Educates and provides information to new and existing patients and families regarding diagnosis, work-up, treatments to include surgery, therapy, support services, financial issues, community resources, survivorship issues and follow-up.
• Serves as liaison for patients and families between departments.
• Ensures and coordinates (where appropriate) new patient referrals, scheduling of exams, procedures and appointments, identifies potential gaps as well as the coordination of care for patients returning to their communities for treatment and follow-up.
• Contacts every newly diagnosed patient at the time of the diagnosis.
• Assesses every new patient for emotional and social needs as well as barriers to care such as: Health insurance, transportation, etc., and refers to the needed resources.
• Identifies trend barriers to patient expedient care and will conduct service recovery as needed. Responsible for patient satisfaction.

Physical Requirements

Ability to lift objects weighing up to 25 pounds. Occasional stooping, kneeling, crouching. May require sitting/standing for long periods of time.

Education, Experience and Certifications

BSN Degree Required/MSN Preferred. Current licensure to practice as a Registered Nurse in the state in which one works required. Certification in the appropriate specialized field within 2 years of being in the position required. Excellent communication skills required.

Our CommitmenttoYou:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, andShort- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.