Patient Nurse Navigator - Electrophysiology (EP)

271 Atrium Health Specialty Network, Inc; Charlotte (NC); On-site; USD 56,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Career development

Paid time off

Job summary

Advocate Health is seeking an experienced RN Navigator in Cardiology/Electrophysiology to coordinate care from referral through follow-up. This role supports patients undergoing ablation and related procedures, acting as a consistent clinical resource across teams to promote timely access and a seamless patient experience.

BSN is required with MSN preferred; current RN licensure for the state is essential, along with certification in the appropriate field within two years.

Qualifications

• BSN required; MSN preferred.
• Current RN license in the state of practice.
• Certification in the appropriate specialized field within 2 years.
• Excellent communication skills required.

Responsibilities

• Coordinate patient care from diagnosis through follow-up to improve efficiency and quality.
• Educate patients and families; address barriers to care.
• Coordinate pre-procedure testing, anticoagulation, and medication plans.
• Provide post-procedure follow-up and symptom triage; escalate clinical concerns.
• Support Electrophysiology procedures, particularly ablation pathways, across care settings.

Skills

Communication skills

Patient advocacy

Care coordination

Patient education

Education

BSN Degree

MSN Preferred

Job description

Department: 02051 GCMG SHVI: Kenilworth - Cardiology: Electrophysiology Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: full time days, Monday - Friday 1 year of cardiac RN experience preffered Pay Range: $41.10 - $61.65 This position supports patients with arrhythmia throughout the procedural care journey, serving as a consistent clinical resource from referral and treatment planning through procedure preparation, recovery, and follow-up. The Nurse Navigator coordinates care across Electrophysiology providers, procedural teams, imaging, anesthesia, pharmacy, scheduling, and referring clinicians to promote timely access and a seamless patient experience. Responsibilities include patient education, assessment of barriers to care, coordination of required testing and pre-procedure instructions, anticoagulation and medication-plan reinforcement, post-procedure follow-up, symptom triage, and escalation of clinical concerns. The role primarily supports patients undergoing ablation and related procedures, while helping ensure adherence to established clinical pathways and continuity of care across inpatient and outpatient settings.

Job Description Coordinate the patient's care to increase the efficiency and quality of care that is delivered to the patient. This role will start with the time of the patient's diagnosis and will continue through the patient's journey throughout their care. Will be the patient advocate and care for them in a highly supportive and personal manner and also will serve as a liaison to ensure that patients and families receive resources and services as needed.

Essential Functions Provides language specific education, psychosocial support, and necessary resources for newly diagnosed patients pertinent to their specific disease, and their families, and coordinates appropriate referrals for those needed services. Educates and provides information to new and existing patients and families regarding diagnosis, work-up, treatments to include surgery, therapy, support services, financial issues, community resources, survivorship issues and follow-up. Serves as liaison for patients and families between departments. Ensures and coordinates (where appropriate) new patient referrals, scheduling of exams, procedures and appointments, identifies potential gaps as well as the coordination of care for patients returning to their communities for treatment and follow-up. Contacts every newly diagnosed patient at the time of the diagnosis. Assesses every new patient for emotional and social needs as well as barriers to care such as: Health insurance, transportation, etc., and refers to the needed resources. Identifies trend barriers to patient expedient care and will conduct service recovery as needed. Responsible for patient satisfaction.

Physical Requirements Ability to lift objects weighing up to 25 pounds. Occasional stooping, kneeling, crouching. May require sitting/standing for long periods of time.

Education, Experience and Certifications BSN Degree Required/MSN Preferred. Current licensure to practice as a Registered Nurse in the state in which one works required. Certification in the appropriate specialized field within 2 years of being in the position required. Excellent communication skills required.

Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient's experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It's offering more sites of care than any other health system in the Midwest. But there's a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we'll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care