Patient Navigator Supervisor - Neurology

MaineHealth Accountable Care Organization; Portland (ME); On-site; USD 90,000 - 122,000; Full time

Benefits offered by this job

Paid parental leave

Flexible work options

Student loan assistance

Professional development opportunities

Well-being resources

Job summary

The Patient Navigation Supervisor at Maine Medical Center requests an experienced nurse leader to guide patients through the cancer care continuum, coordinate care across services, and support patients and families through diagnosis and survivorship.

This role emphasizes quality improvement, program evaluation, and collaboration with MMC Specialty Program staff to address barriers to access and ensure timely, coordinated care.

Qualifications

• Education: BSN required; MSN preferred.
• Current license to practice as a Registered Nurse in Maine; specialty certification preferred.
• 8–10 years of clinical experience as staff nurse and/or supervisor; strong interpersonal/managerial skills.

Responsibilities

• Guide patients through the cancer care continuum and establish contact with patients, families, or caregivers.
• Direct patients to health care services within MMC, other facilities, and the community for timely care and survivorship.
• Identify and address barriers to care to ensure timely diagnosis and treatment.
• Monitor and evaluate the Navigator program metrics with support from the Director.

Skills

Interpersonal skills

Management experience

Analytical skills

Training ability

Education

Bachelor of Science in Nursing

Master of Science in Nursing

Job description

Location: Portland, ME
Facility: Maine Medical Center
Schedule: Full Time
Shift: Day
Job Category: Management/Leadership
Req #: 82610
Date Posted: Sep 8, 2026

Summary

The Patient Navigation Supervisor is a vital link between the mission and vision of Maine Medical Center Cancer Institute and the delivery of safe patient and family centered care that is compassionate, high quality and evidence based. The Patient Navigator Supervisor is responsible for the following: guides patients through the care continuum, establishing contact with recurrent and newly diagnosed patients and/or family member, or caregiver; understands the clinical pathways established by the MMC Specialty Program and directs patients to health care services within the organization, at outside facilities, and within the community for timely diagnosis, treatment and survivorship; actively identify and address barriers to care that might keep the patient from receiving timely and appropriate treatment for their diagnosis; connects patients with resources, health care and support services in their communities and assist the patient and physicians in the transition from active treatment to survivorship; works closely with the MMC Specialty Program and community based service providers to identify and address community needs for screening services and education; is responsible for ongoing evaluation, quality improvement of the Specialty Navigator Program and monitoring of program metrics with support from Director.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

• Education: Bachelor of Science in Nursing. Masters in Nursing preferred.
• License/Certifications: Requires current license to practice as a Registered Professional Nurse in the State of Maine. Specialty Nursing certification preferred.
• Experience: Requires clinical expertise in direct patient care as normally acquired through approximately 8-10 years’ experience as a staff nurse and/or supervisor.
• Requires interpersonal and management skills; knowledge of employee relations laws as normally acquired through the completion of BSN in order to deal with complex management problems and communicate with unit personnel, physicians, administrative personnel and a variety of other hospital personnel and community representatives.
• Requires a high level of analytical skill to make management decisions at the unit level and make recommendations for consideration of departmental issues.
• Demonstrated ability to train/teach preferred.

Additional Information

• MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.
• In addition to base pay, MaineHealth offers comprehensive benefits, recognition programs, career growth opportunities, and, where applicable, shift differentials or other incentives.

We recognize the value each team member brings to our organization. Any offer of employment will depend on qualifications such as skills, relevant experience, education, certifications, and other job-related factors. The base range is an estimate and does not reflect the full value of our total compensation package.

The pay range for this position is $89,980.80to $121,721.60per year.

Compensation for part‑time positions is determined on a prorated basis consistent with the scheduled hours and applicable full‑time equivalent (FTE).

MaineHealth will never request financial information during the interview or pre‑hiring process. All legitimate communications will come from an email address ending in @mainehealth.org.

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.

MaineHealth policy requires all care team members to be vaccinated, including for influenza, subject to eligibility for medical or religious exemptions which can only be granted in compliance with applicable law.