Patient Navigator (RN) - Access Center

UTMB Health; Webster (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

UTMB Health in Webster, Texas, is seeking a Patient Navigator (RN) to guide patients through the healthcare process from evaluation to follow-up. The role emphasizes patient education, emotional support, and clear communication with families and referring physicians.

The navigator helps patients prepare for procedures, answers questions, and coordinates care across multiple departments to ensure a smooth patient experience.

Qualifications

• Bachelor’s degree in Nursing is required.
• Three (3) years of RN nursing or RN patient navigator experience required.

Responsibilities

• Navigate patients through the diagnostic evaluation and educate, support and empower them to make informed treatment decisions.
• Collaborate with patients, families and providers to guide decision-making and support the treatment process.
• Coordinate diagnosis, treatment and follow-up, scheduling procedures and communicating with referring physicians.

Skills

RN experience

Education

Bachelor’s degree in Nursing

Job description

Patient Navigator (RN) - Access Center

Webster, Texas, United States

New

Nursing & Care Management

UTMB Health

Requisition # 2606704

Minimum Qualifications:

• Bachelor’s degree in Nursing

• Three (3) years of previous clinical RN nursing or RN patient navigator experience

LICENSES, REGISTRATIONS OR CERTIFICATIONS Required:

• BLS

• Current RN license or valid permit to practice professional nursing in Texas

• Certification in nursing specialty

Job Summary:

The Patient Navigator guides patients through the healthcare process. They are responsible for ensuring that the healthcare system meets the needs of the patient as best as possible. The navigator will communicate with patients and their families regarding their procedure, preparation, recovery and follow up as well as communicate with referring physicians. The navigator helps reduce fears about the procedure by explaining what the patient can except and answer all questions.

Job Duties:

Performs a variety of duties, including:

• Navigates patients through the diagnostic evaluation. Educates, supports and empowers patients to make informed treatment decisions. Remains a support system throughout the patient's treatment.

• Collaborates with the patients, families and providers in the decision-making process. Offers medical guidance, acts as a support group, and guides patients and their caregivers through the treatment process.

• Provides consultation and coordination throughout the diagnosis, treatment and follow-up. Communicates with patients to schedule procedure and provide preparation instructions and follows up with referring physicians on procedure status.

• Keeps open lines of communication with patients to answer all questions they may have prior to or after the procedure. Uses clinical expertise to make recommendations.

• Identifies and develops relationships with departments involved in the care of patients by educating them on the patient navigator role. Facilitates interaction and communication with all health care staff involved in patient’s procedure.

Salary Range:

Actual salary commensurate with experience.

Work Schedule:

On-site, Monday through Friday, 8am to 5pm, and as needed on occasion.

Equal Employment Opportunity

UTMB Health strives to provide equal opportunity employment without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, genetic information, disability, veteran status, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. As a Federal Contractor, UTMB Health takes affirmative action to hire and advance protected veterans and individuals with disabilities.