RN Patient Navigator FT Days

Baylor Scott & White Health; Irving (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) matching up to 5%

Tuition reimbursement

PTO from day 1

Job summary

Baylor Scott & White Health is seeking a Patient Navigator RN in Texas to coordinate patient care with the medical team, plan and evaluate care, and advocate for patients. The role emphasizes autonomous work, patient advocacy, and collaboration with clinicians.

You will schedule outpatient tests, accompany patients through the hospital, maintain nursing records, and participate in care conferences and improvement initiatives.

Qualifications

• Bachelor's degree in nursing.
• Active RN license.
• Minimum 3 years of relevant nursing experience.
• BLS certification or willingness to obtain within 30 days.

Responsibilities

• Coordinate patient care and plan, implement, and evaluate with the medical team.
• Schedule outpatient tests and maintain communication with care team.
• Guide patients and families through hospital areas and admissions process.
• Attend case conferences and participate in quality improvement projects.
• Maintain accurate nursing records and update the Navigator database.
• Advocate for patients and provide education and resource navigation.

Skills

Care coordination

Communication

Nursing assessment

Crisis management

Documentation

Education

Bachelor's degree

Registered Nurse license

BLS within 30 days

Job description

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

As a Patient Navigator RN, ensure smooth patient care coordination. Assess patient needs and help plan, implement, and evaluate healthcare with the medical team. Work autonomously and with the team. Also serve as advocate, teacher, and coordinator for patients.

Essential Functions Of The Role

• Care for patients in all aspects by evaluating their health based on doctor's orders and creating a healthcare plan.
• Schedule outpatient tests for diagnosis, stay in touch with the healthcare team.
• Visit doctors often, support patient‑office communication.
• Collaborate with healthcare professionals for optimal patient care.
• Conduct follow‑ups every 3 months and 1 year.
• Maintain up‑to‑the‑minute and comprehensive nursing records, also updating patient details in the Patient Navigator database.
• Attend case conferences to expand your knowledge. Participate in community service events.
• Work together on improvement projects to enhance service for patients, families, and the healthcare system.
• Welcome patients and families, offer facility details, directions, and general information.
• Assist in guiding patients and families through the hospital, especially to hard‑to‑find places.

Key Success Factors

• Exceptional abilities in guidance, decision‑making, and delegating tasks.
• Understanding of care coordination, resource allocation, and usage management.
• Proficiency in managing patient care and conducting patient assessments.
• Excellent communication skills. I interact with doctors, nurses, patients, families, and community representatives comfortably.
• Capabilities to track, evaluate, and document a patient's progress in compliance with their care plan.
• Proficiency in aiding patients to access resources within the community.
• Collaborative skills to work in tandem with both internal and external medical personnel, partnerships, and organizations.
• Adaptability to assess, adjust, and respond calmly to changes and crisis situations.
• Discretion in maintaining patient confidentiality in accordance with all relevant policies and regulations.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• A Bachelor's degree.
• At least 3 years of relevant experience to the table.
• Registered Licensed Nurse.
• You have, or are willing to obtain within your first 30 days, a Basic Life Support (BLS)