Patient Navigator, RN

WakeMed Health & Hospitals; Cary (NC); On-site; USD 75,000 - 95,000; Full time

Job summary

WakeMed Health & Hospitals is seeking a Nurse Navigator, RN, to guide patients through care pathways, coordinating disciplines and supporting families. The role emphasizes education, advocacy, and seamless communication across teams to optimize patient outcomes.

The successful candidate will have a Bachelor’s in Nursing (Master’s preferred) and at least 5 years of acute care nursing experience, with strong patient/family engagement and resource linkage.

Qualifications

• Must be a registered nurse with valid licensure.
• Bachelor's Degree in Nursing required; Master's preferred.
• Minimum 5 years of nursing experience in acute care.

Responsibilities

• Coordinate patient care across all disciplines.
• Educate and advocate for patients and families.
• Explain treatment options and provide support to patients.
• Ensure effective communication among care teams.
• Follow patients in hospital and post-discharge when needed.

Skills

Communication

Care coordination

Advocacy

Patient education

Education

Bachelor's Degree in Nursing

Master's Degree in Nursing

Job description

Overview

The Patient Navigator, RN addresses the needs of the patient from a logistics perspective with a clinical lens, explaining treatment options and providing advice and support to the patient. The patient navigator ensures all disciplines are communicating. Nurse navigators are with the patient and family, guiding them through the care and services within all disciplines/specialties that the patient is engaged. They educate, advocate for, and encourage patients, and their families. The Nurse Navigator connects patients with appropriate care and support personnel, and facilitating access to community resources. Visits patient while in hospital/recovery, follows up after discharge if needed and may follow the patient in support groups for many years to come.

Department Description

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org. EOE

Licensure

Registered Nurse Required

Education

Bachelor's Degree Nursing Required - And Master's Degree Nursing Preferred

Experience

5 Years Nursing - Acute Care Required