Patient Navigator - Remote In Michigan

McLaren Health Care; Flint (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

McLaren Health Care in Flint, MI is seeking a Patient Navigator to assist patients in navigating complex healthcare systems. You will coordinate care, communicate with patients and care teams, and identify barriers to timely treatment.

Responsibilities include connecting patients with financial and transportation resources, arranging follow-up services, and guiding patients through paperwork. The role emphasizes advocacy and compassionate support for diverse patient needs.

Qualifications

• High School diploma or GED is required.
• Associate degree in a health-related field is preferred.
• One year of health care experience is preferred.

Responsibilities

• Coordinate patient care to ensure timely diagnoses and treatment with clear communication among patients and the care team.
• Assist with removing barriers by arranging transportation, paperwork help, and linking to support services.
• Provide health information, screening services, counseling connections, and referrals to palliative or hospice care as needed.
• Coach patients to navigate the system and advocate for their own care.
• Increase navigator services awareness among the health care team to identify at-risk patients.

Skills

Communication

Care coordination

Patient advocacy

Interpersonal skills

Education

High School diploma or GED

Associate degree in health-related field (preferred)

Job description

Assists patients with navigation through the healthcare system medical services, administrative systems and patient support services. Reduces barriers that keep patients from getting timely treatment by identifying patient needs and directing them to sources of emotional, financial, administrative, or cultural support.

Essential Functions and Responsibilities

• Facilitates and coordinates patient care to ensure that patients receive timely diagnoses and treatment. This includes maintaining communication with patients and the healthcare team; contacting patients who are “at risk” for missing appointments; ensuring that medical records are available at scheduled appointments.
• Facilitates removing barriers by providing potential financial support sources and helping with paperwork; arranging transportation and/or child/elder care; facilitating linkages to follow-up services.
• Promotes health and comfort through each stage of patient diagnosis and treatment by activities such as providing health information, screening services and clinical trials;connecting patients to counseling services; directing patients to sources of palliative (pain-easing) or end-of-life (hospice) care.
• Empowers and encourages patients to navigate the healthcare system on their own by coaching patients to become advocates for their own care; modeling behaviors for patients such as checking on appointments or arranging assistance.
• Builds awareness of patient navigator services among the health care team to assist coordinating patient care and locate “at-risk” patients that need patient navigation services.

Required

• High School diploma or GED equivalent.

Preferred

• Associate degree, preferably in a health-related field.
• One-year prior work experience in health care.

Additional Information

• Schedule: Full-time
• Requisition ID: 26004474
• Daily Work Times: 8:00a-5:00p
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No