Patient Navigator - Operating Rooms - Full Time - Days

NewYork-Presbyterian Hospital; New York (NY); On-site; USD 61,176,000 - 97,854,000; Full time

Job summary

NewYork-Presbyterian Hospital is seeking a Patient Navigator for the Operating Rooms to coordinate the patient experience across Pre-Op and Post-Op areas, acting as a liaison between patients, family members, and OR staff. This full-time day position at NYP/Allen Hospital runs 7:00am - 3:30pm.

The role emphasizes delivering high-level customer service, ensuring a seamless patient journey and aligning with NYP standards of care in a busy perioperative setting in New York, New York.

Qualifications

• High School Diploma or GED is required.
• Excellent oral and written communication skills are required.
• Basic computer skills including Word and Excel are required.
• Bachelor's degree is preferred.

Skills

Excellent oral and written

Bilingual Spanish

Education

Bachelor's degree

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

Description

Don't just be an advocate, be an ally for Patients At NYP.

Patient Navigator - Operating Rooms - Full Time - Days

Patient Navigators spend their days navigating a multitude of adventures: on the phone, on the floor, dashing across the hospital and diving into the paperwork. They might be the first person a patient sees and last person to smile and wave. But every minute, they're always Putting Patients First. Now, you can make it possible.

Location

New York, New York

Shift

Day (United States of America)

Description

Patient Navigators spend their days navigating a multitude of adventures: on the phone, on the floor, dashing across the hospital and diving into the paperwork. They might be the first person a patient sees and last person to smile and wave. But every minute, they're always Putting Patients First. Now, you can make it possible. Serve as a patient ally throughout the continuum of care in our Perioperative services. Coordinate the full breadth of the patient experience by rounding in Pre-Op and Post-Op areas and acting as liaison between patient, family members, and OR staff. Work closely with all members of the team to ensure patients have a seamless journey. Take responsibility for the first and last impression our patients & their family members have of the hospital by providing a high level of customer service that is in-line with NYP standards of care. The shift for this a full time day shift position at the NYP/Allen Hospital working 7:00am - 3:30pm.

Preferred Criteria

• Experience in healthcare setting working directly with patients
• Experience working with customers
• Bachelor's degree
• Bilingual Spanish

Required Criteria

• High School Diploma or GED
• Excellent oral and written communication skills
• Basic computer skills (Microsoft Word, Excel)

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today. Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range

$21.35 - $34.15/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.

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