Patient Navigator, Oncology Special Programs, Full Time, Day

01 The Valley Hospital; United States; On-site; USD 39,000 - 48,000; Full time

Benefits offered by this job

Medical/Prescription

Dental & Vision Discount Program

Group Term Life Insurance and AD&D

Flexible Spending Accounts and Commutr

Supplemental Voluntary Benefits

6 Paid Holidays

Paid Time Off

Wellness Time Off

Extended Illness Retirement Plan

Tuition Assistance

Employee Assistance Program (EAP)

LifeStyles Fitness Center Membership

Day Care Discounts

Job summary

Valley Health System in Luckow Pavilion is seeking a Patient Navigator to guide individuals through the health care system, coordinate services and support timely access to screenings, diagnosis and treatment. You will work with physicians, nurses and staff to address patient needs with empathy and clarity.

Ideal candidates demonstrate active listening, cultural competence and strong communication, with a detail-oriented approach and a commitment to equitable care across diverse communities in

Qualifications

• Basic understanding of medical terminology, health care systems and health care financing required.
• Proficiency with a personal computer is necessary.
• Demonstrated fluency in English.

Skills

Active listening

Empathy

Communication skills

Interpersonal skills

Cultural competence

Healthcare navigation

English fluency

Education

Associate degree preferred

Patient Navigator Certification preferred or within 1 year

Job description

Position Summary

The Patient Navigator provides individualized service, navigating and supporting patients throughout the health system. He/she works in a dynamic health care environment with multiple departments to ensure timely screening, diagnosis, treatment and supportive services. S/he works in conjunction with the Nurse Navigator and other health care professionals to evaluate and address the needs of patients served to ensure timely access to services needed and optimize health and wellness.

Education

Associates Degree preferred, Patient Navigator Certification preferred, or obtained within 1 year of employment

Experience

Basic understanding of medical terminology, health care systems and health care financing required.

Proficiency with a personal computer is necessary.

Demonstrated fluency in English.

Skills

Work cooperatively and communicate effectively with a wide range of individuals, including patients and family members from diverse socioeconomic and cultural backgrounds, health care professional colleagues and external health- and service-focused organizations. Employ active listening and remain solutions-oriented in interactions with patients, families and members of the health care team. Demonstrate empathy, integrity, honesty and compassion in difficult conversations. Apply insight and understanding about emotions and human responses to emotions to create and maintain positive interpersonal interactions. Apply knowledge of the difference in roles between clinically licensed and non-licensed professionals and act within professional boundaries. Demonstrate excellent communication, organizational, and interpersonal skills. Patient Navigator experience preferred. Ability to navigate the health care system in effort to obtain necessary information. Ideal candidate is self-motivated, demonstrates initiative and is extremely detail oriented.

Job Location

Luckow Pavilion Shift Day (United States of America)

Benefits

• Medical/Prescription
• Dental & Vision Discount Program (Full Time/Part Time Employees)
• Group Term Life Insurance and AD&D(Full Time Employees)
• Flexible Spending Accounts and Commuter Benefit Plans
• Supplemental Voluntary Benefits ( e.g. Short-term and Long-term Disability, Whole Life Insurance, Legal Support, etc.)
• 6 Paid Holidays
• Paid Time Off (varies)
• Wellness Time Off
• Extended Illness Retirement Plan
• Tuition Assistance
• Employee Assistance Program (EAP)
• Valley Health LifeStyles Fitness Center Membership Discount
• Day Care Discounts for Various Daycare Facilities

Salary

Joining Valley Health System means becoming part of a dedicated team that values the highest quality of care in a supportive environment. In our commitment to high performance and reliability, we encourage and recognize exceptional individual performance through our industry leading compensation practices including a starting salary and benefits in accordance with your role, experience, education, and licensure. Actual individual salaries vary depending on these factors. The salary listed does not include other forms of compensation or benefits.

Pay Range: $27.94 - $34.93 (per hour)

EEO Statement

Valley Health System does not discriminate on the basis of ancestry, age, atypical hereditary cellular or blood trait, civil union status, color, creed, disability, domestic partnership, gender, gender identity or expression, familial status, genetic information, liability for service in the Armed Forces of the United States, marital status, medical condition or illness, mental or physical handicap, national origin, nationality, perceived disability, pregnancy, race, refusal to submit to genetic testing or make available results of such tests, religion, sex, sexual orientation, veteran’s status or any other protected basis, in accordance with all applicable Federal, State and Local laws. This applies to all areas of employment, including recruitment, hiring, training and development, promotion, transfer, termination, layoff, compensation, benefits, social and recreational programs, and all other conditions and privileges of employment.

Company Culture

Valley Health System is proud of our commitment to improving the lives of our patients, our staff, and the communities we serve. When you join Valley, you’re joining a team of people who believe in delivering quality care in a supportive environment where top performance is both nurtured and recognized. Our culture is built on going the extra mile, doing what’s right, and always striving to be better together.